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- W2892061810 abstract "Previous assessment of process quality have focused on process capability (i.e. the ability of a process to meet its stated goals). This paper proposes a taxonomy of alternative process quality characteristics based on intrinsic and extrinsic quality attributes. The ultimate goal of this taxonomy is to provide a framework to conduct process assessments using different process quality aspects. Such a framework would considerably broaden process quality perspectives beyond the primary measure of process capability. It would also allow practitioners to identify and evaluate relevant quality characteristics for processes based on specific contexts and implications. For the process assessment model developers, it offers a list of process quality characteristics that could be used to develop relevant process measurement frameworks." @default.
- W2892061810 created "2018-09-27" @default.
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- W2892061810 date "2018-01-01" @default.
- W2892061810 modified "2023-09-27" @default.
- W2892061810 title "Towards a Taxonomy of Process Quality Characteristics for Assessment" @default.
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- W2892061810 doi "https://doi.org/10.1007/978-3-030-00623-5_4" @default.
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