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- W2892731601 abstract "In the current era of technological and business disruption, it is important for an organizationto be innovative more than ever. That being said, there is no simple formula to becomeinnovative and the ability to become innovative depends on the individual knowledge of anemployee and collective knowledge of an organization. Therefore, managing knowledgebecomes an important step in order to become innovative and survive in the competition. Iteven becomes more crucial for a technical consultant company to manage knowledge morestrategically, as knowledge is the “main resource” for such knowledge intensive firms.Accordingly, the purpose of this thesis is to investigate Knowledge Management (KM) in atechnical consultant company. This study comprehends the process and practice of KM,barriers of KM and approaches to overcome the barriers of KM in a large technical consultantcompany.A case study of a large technical consultant company is conducted in order to fulfill thepurpose of the study. Literature studies were conducted in order to gain knowledge on theresearch subject and to provide potential solutions for the research questions. Data wasgathered by conducting pre-study, semi-structured interviews and participant observations.The research questions were answered by compiling, coding and analyzing the collected dataagainst the theoretical framework.The results of the study indicate that personalization strategy is the most effective way ofsharing knowledge in a technical consultant company. The process of managing knowledge ina large technical consultant company is very complex due to certain unique structural, culturaland behavioral issues; lack of shared identity, geographical co-location of the on-siteconsultants, legal restriction to share clients’ knowledge are the barriers, which are found tobe unique for a technical consultant company. However, there are certain actions which couldfacilitate the company to overcome most of the barriers and therefore, it is recommended toimplement these actions for effective knowledge sharing across the organization." @default.
- W2892731601 created "2018-10-05" @default.
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- W2892731601 date "2018-01-01" @default.
- W2892731601 modified "2023-09-27" @default.
- W2892731601 title "Process and practice of knowledge management at a large technical consultant company" @default.
- W2892731601 hasPublicationYear "2018" @default.
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