Matches in SemOpenAlex for { <https://semopenalex.org/work/W2893893256> ?p ?o ?g. }
- W2893893256 endingPage "1159" @default.
- W2893893256 startingPage "1142" @default.
- W2893893256 abstract "One example of the rapid growth in E-commerce in the Internet era is the use of the Internet to make airline e-ticket (AET) purchases. Companies selling airline tickets must promote tickets in this fiercely competitive e-commerce environment. However, customers are concerned about the privacy of online transactions, and the effects of these privacy concerns on customer repurchase intention of AET are still unclear. Moreover, subjective norms are a critical issue in the Internet era because customer purchase intention is affected by the comments of others. The objective of this study was to investigate the moderating effects of privacy and subjective norms on the relationship between customer satisfaction and AET repurchase intention. A survey of 504 experienced customers showed that privacy has significant negative moderating effects on the relationship between customer satisfaction and AET repurchase intention while subjective norms have significant positive moderating effects. The implications of the survey results are discussed, and managerial suggestions for increasing AET repurchase intention are also given" @default.
- W2893893256 created "2018-10-05" @default.
- W2893893256 creator A5012796746 @default.
- W2893893256 creator A5050503656 @default.
- W2893893256 date "2018-09-28" @default.
- W2893893256 modified "2023-10-18" @default.
- W2893893256 title "Moderating effect of privacy concerns and subjective norms between satisfaction and repurchase of airline e-ticket through airline-ticket vendors" @default.
- W2893893256 cites W1102119687 @default.
- W2893893256 cites W1531663841 @default.
- W2893893256 cites W1968444823 @default.
- W2893893256 cites W1970811284 @default.
- W2893893256 cites W1972197749 @default.
- W2893893256 cites W1973413681 @default.
- W2893893256 cites W1976966645 @default.
- W2893893256 cites W1983364918 @default.
- W2893893256 cites W1987258130 @default.
- W2893893256 cites W1987313171 @default.
- W2893893256 cites W1987929968 @default.
- W2893893256 cites W1989738025 @default.
- W2893893256 cites W2001868200 @default.
- W2893893256 cites W2006109515 @default.
- W2893893256 cites W2007449876 @default.
- W2893893256 cites W2010427130 @default.
- W2893893256 cites W2013245761 @default.
- W2893893256 cites W2014230175 @default.
- W2893893256 cites W2014241585 @default.
- W2893893256 cites W2016802098 @default.
- W2893893256 cites W2022965574 @default.
- W2893893256 cites W2024167628 @default.
- W2893893256 cites W2024428061 @default.
- W2893893256 cites W2028327917 @default.
- W2893893256 cites W2029168398 @default.
- W2893893256 cites W2029414885 @default.
- W2893893256 cites W2037305973 @default.
- W2893893256 cites W2039908574 @default.
- W2893893256 cites W2044016214 @default.
- W2893893256 cites W2053720922 @default.
- W2893893256 cites W2059074227 @default.
- W2893893256 cites W2063753963 @default.
- W2893893256 cites W2066464551 @default.
- W2893893256 cites W2068531322 @default.
- W2893893256 cites W2069663016 @default.
- W2893893256 cites W2074910970 @default.
- W2893893256 cites W2080453063 @default.
- W2893893256 cites W2081330205 @default.
- W2893893256 cites W2082645436 @default.
- W2893893256 cites W2084597790 @default.
- W2893893256 cites W2085103830 @default.
- W2893893256 cites W2085244182 @default.
- W2893893256 cites W2090653907 @default.
- W2893893256 cites W2094138884 @default.
- W2893893256 cites W2094267460 @default.
- W2893893256 cites W2094902472 @default.
- W2893893256 cites W2095476798 @default.
- W2893893256 cites W2096769597 @default.
- W2893893256 cites W2105512501 @default.
- W2893893256 cites W2105846236 @default.
- W2893893256 cites W2110506823 @default.
- W2893893256 cites W2118904325 @default.
- W2893893256 cites W2120116349 @default.
- W2893893256 cites W2125776938 @default.
- W2893893256 cites W2129914676 @default.
- W2893893256 cites W2130995225 @default.
- W2893893256 cites W2133188124 @default.
- W2893893256 cites W2135060430 @default.
- W2893893256 cites W2138046252 @default.
- W2893893256 cites W2138071797 @default.
- W2893893256 cites W2142715697 @default.
- W2893893256 cites W2158123328 @default.
- W2893893256 cites W2167344400 @default.
- W2893893256 cites W2170219224 @default.
- W2893893256 cites W2213598835 @default.
- W2893893256 cites W2294606552 @default.
- W2893893256 cites W2343262197 @default.
- W2893893256 cites W2343673183 @default.
- W2893893256 cites W2400691041 @default.
- W2893893256 cites W2415095943 @default.
- W2893893256 cites W2464868736 @default.
- W2893893256 cites W2518504113 @default.
- W2893893256 cites W2520932400 @default.
- W2893893256 cites W2552403325 @default.
- W2893893256 cites W2564834497 @default.
- W2893893256 cites W2570392476 @default.
- W2893893256 cites W2605093965 @default.
- W2893893256 cites W2605763347 @default.
- W2893893256 cites W2607001381 @default.
- W2893893256 cites W2608545328 @default.
- W2893893256 cites W2767185192 @default.
- W2893893256 cites W2789238255 @default.
- W2893893256 cites W2793393198 @default.
- W2893893256 cites W2891100457 @default.
- W2893893256 cites W3121775323 @default.
- W2893893256 cites W3125976894 @default.
- W2893893256 cites W3126094737 @default.
- W2893893256 cites W4249585544 @default.
- W2893893256 cites W9715319 @default.
- W2893893256 doi "https://doi.org/10.1080/10941665.2018.1528290" @default.
- W2893893256 hasPublicationYear "2018" @default.