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- W28939711 abstract "The storage and distribution sector continues to increase services and value-added benefits to its customers to retain longterm commitment. Unfortunately, few of these services are compensated in terms of increased revenue. To maintain volume and a stable, strong customer base, the terminal operator has no option but to continue to provide these additional services even though this erodes profitability. It`s expected that supply/distribution customers will continue to require environmental health and safety audits, demand faster information and constantly assess whether outsourcing to the storage/distribution company is as good or better than their inhouse systems. Consolidation is likely to continue within the industry into the hands of fewer, larger companies. With the increased personnel and skill levels required to profitably operate storage facilities, smaller, stand-alone facilities will be at a competitive disadvantage. Today, supply/distribution companies recognize that customers face more choices and are more knowledgeable of those choices than in the past and can change loyalties in an instant. However, as a collective lot, supply/distribution companies tend toward a more entrepreneurial bent with a {open_quotes}can do{close_quotes} attitude to continually meet customer expectations with more innovative ideas and cost-effective operations." @default.
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- W28939711 date "1997-05-01" @default.
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- W28939711 title "Global storage and distribution trends: Harnessing growth and fighting downturns" @default.
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