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- W2895906174 abstract "Abstract E-Hailing Apps (EHA) – mobile device software to order any form of transportation pick up – have become very popular in society due to the swift proliferation of smartphones worldwide. Thus, the scope of this article is to ascertain the antecedents of continued use intention of EHA from the passengers' standpoint. To achieve this, a meta-model was developed via a theoretical background based on theories of information system adoption, diffusion of innovation, trust in virtual environments and user satisfaction, as well as research hypotheses. By applying structural equation modelling in data collected via a web survey, the theoretical meta-model and research hypotheses were tested. It was established that perceived utility, compatibility, relative advantage and trust are antecedents of user satisfaction with EHA, this factor being an antecedent of the continued use intention of same. Lastly, it was found that subjective norms have a direct and statistically significant impact on the continued use intention of EHA." @default.
- W2895906174 created "2018-10-26" @default.
- W2895906174 creator A5002860627 @default.
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- W2895906174 date "2018-11-01" @default.
- W2895906174 modified "2023-09-24" @default.
- W2895906174 title "Antecedents of continued use intention of e-hailing apps from the passengers' perspective" @default.
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- W2895906174 doi "https://doi.org/10.1016/j.hitech.2018.09.006" @default.
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