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- W2896494636 abstract "What items contribute to user satisfaction with large ubiquitous systems? This article reports on studies that seek answers to this question through the context of London Transport’s Oyster system...." @default.
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- W2896494636 date "2018-10-08" @default.
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- W2896494636 title "Analyzing Social Media to Assess User Satisfaction with Transport for London’s Oyster" @default.
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- W2896494636 doi "https://doi.org/10.1080/10447318.2018.1526442" @default.
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