FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2896689651> ?p ?o ?g. }

• W2896689651 endingPage "186" @default.
• W2896689651 startingPage "167" @default.
• W2896689651 abstract "Purpose The purpose of this study is to explain the components of competitive priorities of Indian service firms, to find out the competitive priorities of different service industries in India and to find out how these competitive priorities change across low- and high-performing service firms. Design/methodology/approach An empirical study of 166 firms from five different service industries is undertaken in New Delhi and its surroundings. Findings The results reveal the presence of three competitive priorities in the services sector in India: cost, flexibility and quality/delivery, with quality/delivery being the most distinctive competitive priority. Hotel and auto-repair industries are found to be focused on controlling costs, while hospitals, banks and private colleges prioritized quality/delivery. For high-performing firms, cost is the top most competitive priority, followed by quality/delivery and flexibility, while for low-performing firms, quality/delivery remains the top most competitive priority, followed by flexibility and cost. Originality/value The paper enhances the understanding of competitive priorities in the Indian services sector. The identification of competitive priorities of different service industries in India and their dynamics across different industries add value to the current literature and fill an important research gap. Additionally, surveying diverse industries in this paper reveals a holistic picture of the Indian service industry and helps achieve some degree of cross-industry perspective." @default.
• W2896689651 created "2018-10-26" @default.
• W2896689651 creator A5027773986 @default.
• W2896689651 creator A5031401023 @default.
• W2896689651 date "2019-06-12" @default.
• W2896689651 modified "2023-10-16" @default.
• W2896689651 title "Exploring competitive priorities in the service sector: evidence from India" @default.
• W2896689651 cites W1504479485 @default.
• W2896689651 cites W1636551120 @default.
• W2896689651 cites W1965000681 @default.
• W2896689651 cites W1968037640 @default.
• W2896689651 cites W1974348352 @default.
• W2896689651 cites W1978086950 @default.
• W2896689651 cites W1980100019 @default.
• W2896689651 cites W1980755888 @default.
• W2896689651 cites W1982897657 @default.
• W2896689651 cites W1984760431 @default.
• W2896689651 cites W2000946059 @default.
• W2896689651 cites W2001771780 @default.
• W2896689651 cites W2015291835 @default.
• W2896689651 cites W2018406064 @default.
• W2896689651 cites W2021258969 @default.
• W2896689651 cites W2025654220 @default.
• W2896689651 cites W2026007001 @default.
• W2896689651 cites W2037123725 @default.
• W2896689651 cites W2043910667 @default.
• W2896689651 cites W2044787085 @default.
• W2896689651 cites W2045576188 @default.
• W2896689651 cites W2048530443 @default.
• W2896689651 cites W2050964178 @default.
• W2896689651 cites W2051244957 @default.
• W2896689651 cites W2055925740 @default.
• W2896689651 cites W2074074537 @default.
• W2896689651 cites W2075597484 @default.
• W2896689651 cites W2081124898 @default.
• W2896689651 cites W2089621560 @default.
• W2896689651 cites W2093129023 @default.
• W2896689651 cites W2099054346 @default.
• W2896689651 cites W2102866139 @default.
• W2896689651 cites W2106607599 @default.
• W2896689651 cites W2114663259 @default.
• W2896689651 cites W2126446508 @default.
• W2896689651 cites W2155142628 @default.
• W2896689651 cites W2157564376 @default.
• W2896689651 cites W2223722012 @default.
• W2896689651 doi "https://doi.org/10.1108/ijqss-02-2018-0021" @default.
• W2896689651 hasPublicationYear "2019" @default.
• W2896689651 type Work @default.
• W2896689651 sameAs 2896689651 @default.
• W2896689651 citedByCount "7" @default.
• W2896689651 countsByYear W28966896512020 @default.
• W2896689651 countsByYear W28966896512021 @default.
• W2896689651 countsByYear W28966896512022 @default.
• W2896689651 crossrefType "journal-article" @default.
• W2896689651 hasAuthorship W2896689651A5027773986 @default.
• W2896689651 hasAuthorship W2896689651A5031401023 @default.
• W2896689651 hasConcept C11012388 @default.
• W2896689651 hasConcept C111472728 @default.
• W2896689651 hasConcept C119857082 @default.
• W2896689651 hasConcept C121426985 @default.
• W2896689651 hasConcept C138885662 @default.
• W2896689651 hasConcept C140781008 @default.
• W2896689651 hasConcept C144133560 @default.
• W2896689651 hasConcept C162324750 @default.
• W2896689651 hasConcept C162853370 @default.
• W2896689651 hasConcept C17744445 @default.
• W2896689651 hasConcept C187736073 @default.
• W2896689651 hasConcept C199539241 @default.
• W2896689651 hasConcept C2776291640 @default.
• W2896689651 hasConcept C2776950860 @default.
• W2896689651 hasConcept C2779530757 @default.
• W2896689651 hasConcept C2780378061 @default.
• W2896689651 hasConcept C2780598303 @default.
• W2896689651 hasConcept C40700 @default.
• W2896689651 hasConcept C41008148 @default.
• W2896689651 hasConcept C43246008 @default.
• W2896689651 hasConcept C50522688 @default.
• W2896689651 hasConcept C58546491 @default.
• W2896689651 hasConcept C68595000 @default.
• W2896689651 hasConceptScore W2896689651C11012388 @default.
• W2896689651 hasConceptScore W2896689651C111472728 @default.
• W2896689651 hasConceptScore W2896689651C119857082 @default.
• W2896689651 hasConceptScore W2896689651C121426985 @default.
• W2896689651 hasConceptScore W2896689651C138885662 @default.
• W2896689651 hasConceptScore W2896689651C140781008 @default.
• W2896689651 hasConceptScore W2896689651C144133560 @default.
• W2896689651 hasConceptScore W2896689651C162324750 @default.
• W2896689651 hasConceptScore W2896689651C162853370 @default.
• W2896689651 hasConceptScore W2896689651C17744445 @default.
• W2896689651 hasConceptScore W2896689651C187736073 @default.
• W2896689651 hasConceptScore W2896689651C199539241 @default.
• W2896689651 hasConceptScore W2896689651C2776291640 @default.
• W2896689651 hasConceptScore W2896689651C2776950860 @default.
• W2896689651 hasConceptScore W2896689651C2779530757 @default.
• W2896689651 hasConceptScore W2896689651C2780378061 @default.
• W2896689651 hasConceptScore W2896689651C2780598303 @default.
• W2896689651 hasConceptScore W2896689651C40700 @default.
• W2896689651 hasConceptScore W2896689651C41008148 @default.

• next