Matches in SemOpenAlex for { <https://semopenalex.org/work/W2897934232> ?p ?o ?g. }
- W2897934232 endingPage "399" @default.
- W2897934232 startingPage "386" @default.
- W2897934232 abstract "Purpose The purpose of this paper is to understand consumers’ behaviour in fast-food restaurants in Spain. To this end, the authors conducted a survey that combined a classification of food values, as proposed in the relevant literature, with a related model that links personal values to behaviour. Design/methodology/approach A sample of 400 consumers was gathered from two different, leading fast-food chains operating in Spain. With these data, respondents were grouped through hierarchical cluster analysis and K -measures, and in accordance with Lusk and Briggeman’s (2009) food values and the food-related lifestyle model. The authors validated these clusters by means of ANOVA and discriminant analysis, which led to useful observations about inter-group differences in consumers’ habits, as well as their satisfaction, trust and loyalty. Findings The results indicate that consumers can be clustered into three groups based their food values assessments: the “mainly utilitarian” group, the “mainly hedonic” group and the “ethical values” group. These groups not only demonstrate diverse habits, but also differ on key variables such as satisfaction, trust and loyalty. Practical implications The authors offer several managerial recommendations for designing and developing segmentation strategies in the fast-food industry. Any such strategies should acknowledge that all consumer groups appear to value restaurants’ efforts to provide them with both hedonic and utilitarian benefits, although the extent varies across groups. Originality/value Among the relevant literature, this research is the only one that examines the existence of distinct consumer groups based on their food values assessments. In addition, this paper analyses inter-group differences in terms of both diverse consumptions habits (frequency of visits, expenditure, etc.) and key marketing variables (satisfaction, trust and loyalty)." @default.
- W2897934232 created "2018-10-26" @default.
- W2897934232 creator A5003034292 @default.
- W2897934232 creator A5020279358 @default.
- W2897934232 creator A5046684746 @default.
- W2897934232 creator A5074122488 @default.
- W2897934232 date "2019-02-04" @default.
- W2897934232 modified "2023-10-18" @default.
- W2897934232 title "Consumers’ behaviour in fast-food restaurants: a food value perspective from Spain" @default.
- W2897934232 cites W1480810983 @default.
- W2897934232 cites W1505375839 @default.
- W2897934232 cites W1974943168 @default.
- W2897934232 cites W1979030409 @default.
- W2897934232 cites W1981678640 @default.
- W2897934232 cites W1981846743 @default.
- W2897934232 cites W1990079969 @default.
- W2897934232 cites W1997928433 @default.
- W2897934232 cites W2004607473 @default.
- W2897934232 cites W2006501778 @default.
- W2897934232 cites W2007888606 @default.
- W2897934232 cites W2012772781 @default.
- W2897934232 cites W2026715697 @default.
- W2897934232 cites W2031542528 @default.
- W2897934232 cites W2036588544 @default.
- W2897934232 cites W2040792870 @default.
- W2897934232 cites W2043598536 @default.
- W2897934232 cites W2053234682 @default.
- W2897934232 cites W2058102133 @default.
- W2897934232 cites W2073963621 @default.
- W2897934232 cites W2078990104 @default.
- W2897934232 cites W2081774187 @default.
- W2897934232 cites W2093632247 @default.
- W2897934232 cites W2095050257 @default.
- W2897934232 cites W2102467277 @default.
- W2897934232 cites W2115026942 @default.
- W2897934232 cites W2121059151 @default.
- W2897934232 cites W2124815418 @default.
- W2897934232 cites W2125100855 @default.
- W2897934232 cites W2160941397 @default.
- W2897934232 cites W2164542905 @default.
- W2897934232 cites W2167450054 @default.
- W2897934232 cites W2170864969 @default.
- W2897934232 cites W2179104685 @default.
- W2897934232 cites W2316250154 @default.
- W2897934232 cites W2514865441 @default.
- W2897934232 cites W2764745179 @default.
- W2897934232 cites W3121995858 @default.
- W2897934232 cites W4233684297 @default.
- W2897934232 cites W4240969601 @default.
- W2897934232 cites W4249532312 @default.
- W2897934232 cites W2040460431 @default.
- W2897934232 doi "https://doi.org/10.1108/bfj-01-2018-0059" @default.
- W2897934232 hasPublicationYear "2019" @default.
- W2897934232 type Work @default.
- W2897934232 sameAs 2897934232 @default.
- W2897934232 citedByCount "17" @default.
- W2897934232 countsByYear W28979342322019 @default.
- W2897934232 countsByYear W28979342322020 @default.
- W2897934232 countsByYear W28979342322021 @default.
- W2897934232 countsByYear W28979342322022 @default.
- W2897934232 countsByYear W28979342322023 @default.
- W2897934232 crossrefType "journal-article" @default.
- W2897934232 hasAuthorship W2897934232A5003034292 @default.
- W2897934232 hasAuthorship W2897934232A5020279358 @default.
- W2897934232 hasAuthorship W2897934232A5046684746 @default.
- W2897934232 hasAuthorship W2897934232A5074122488 @default.
- W2897934232 hasBestOaLocation W28979342322 @default.
- W2897934232 hasConcept C105795698 @default.
- W2897934232 hasConcept C11012388 @default.
- W2897934232 hasConcept C12713177 @default.
- W2897934232 hasConcept C129230472 @default.
- W2897934232 hasConcept C142724271 @default.
- W2897934232 hasConcept C144133560 @default.
- W2897934232 hasConcept C15744967 @default.
- W2897934232 hasConcept C162853370 @default.
- W2897934232 hasConcept C185592680 @default.
- W2897934232 hasConcept C18767781 @default.
- W2897934232 hasConcept C198531522 @default.
- W2897934232 hasConcept C23213687 @default.
- W2897934232 hasConcept C2524010 @default.
- W2897934232 hasConcept C2776291640 @default.
- W2897934232 hasConcept C2776950860 @default.
- W2897934232 hasConcept C2776967331 @default.
- W2897934232 hasConcept C33923547 @default.
- W2897934232 hasConcept C43617362 @default.
- W2897934232 hasConcept C71924100 @default.
- W2897934232 hasConcept C77805123 @default.
- W2897934232 hasConceptScore W2897934232C105795698 @default.
- W2897934232 hasConceptScore W2897934232C11012388 @default.
- W2897934232 hasConceptScore W2897934232C12713177 @default.
- W2897934232 hasConceptScore W2897934232C129230472 @default.
- W2897934232 hasConceptScore W2897934232C142724271 @default.
- W2897934232 hasConceptScore W2897934232C144133560 @default.
- W2897934232 hasConceptScore W2897934232C15744967 @default.
- W2897934232 hasConceptScore W2897934232C162853370 @default.
- W2897934232 hasConceptScore W2897934232C185592680 @default.
- W2897934232 hasConceptScore W2897934232C18767781 @default.
- W2897934232 hasConceptScore W2897934232C198531522 @default.