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- W2898842472 abstract "Over the past decade, there has been an enormous increase in empiricalresearch pertaining to workplace aggression and bullying. The bulk of thiswork has focused, quite understandably, on the nature, prevalence,causes, and consequences of such behavior. Although a good deal of information has been gained in the process, there is little evidence that this accumulating knowledge has been systematically applied to the development,implementation, and evaluation of actual organizational interventions.With few exceptions, most of the literature relating to the prevention andmanagement of workplace aggression and bullying has been conceptual orprescriptive in nature (e.g., Neuman & Baron, 1998; Rayner, Hoel, &Cooper, 2002) or has focused on workplace violence (e.g., Nicoletti &Spooner, 1996; Peek-Asa & Jenkins, 2003) and sexual harassment (e.g.,Dougherty & Smythe, 2004; Keyton, Ferguson, & Rhodes, 2001). Theseapproaches have paid little attention to less dramatic, but significantlymore frequent, instances of psychological, emotional aggression, or persistent, enduring patterns of such abusive behavior typically associatedwith workplace bullying. Finally, much of what we know about bullyingprevention comes from research on children in school settings (e.g., Carney & Merrell, 2001; Whitted & Dupper, 2005) and much less empiricalwork on bullying prevention has been done with adults in work settings.The Workplace Stress and Aggression (WSA) Project, a five-year grassroots initiative within the United States Department of Veterans Affairs(VA), was implemented, in part, to address this issue. In this chapter wewill (a) summarize the need for such a program, (b) describe its basic elements, and (c) present preliminary assessment data demonstrating itseffectiveness." @default.
- W2898842472 created "2018-11-09" @default.
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- W2898842472 date "2010-03-17" @default.
- W2898842472 modified "2023-09-25" @default.
- W2898842472 title "Building a Constructive Communication Climate: The Workplace Stress and Aggression Project" @default.
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- W2898842472 doi "https://doi.org/10.4324/9780203928554-27" @default.
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