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- W2903304080 abstract "Abstract Based on a qualitative study in the German asylum authority, this chapter focuses on how caseworkers are taught to deal with the uncertainties and quandaries of asylum administrative decision-making. The asylum administration is conceptualised as a relatively autonomous field in which ongoing processes of boundary work take place. Amongst others, these revolve around caseworkers’ emotional involvement and their creativity in handling the ‘stuff’ of casework. Focusing on references to emotions and materialities during a training course for decision-makers, the analysis demonstrates how they may be used both to counteract the unintended consequences of rationalisation and to delegate responsibility for dealing with conflicting demands onto the individual caseworker. Even seemingly mundane aspects of casework may thus become an object of struggles around bureaucratic autonomy and accountability." @default.
- W2903304080 created "2018-12-11" @default.
- W2903304080 creator A5038833372 @default.
- W2903304080 date "2018-12-05" @default.
- W2903304080 modified "2023-09-24" @default.
- W2903304080 title "Becoming a Decision-Maker, or: “Don’t Turn Your Heart into a Den of Thieves and Murderers”" @default.
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- W2903304080 doi "https://doi.org/10.1007/978-3-319-94749-5_14" @default.
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