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- W2904729790 abstract "The present chapter introduces the topic of Facility Management (FM), highlighting its potential for business organizations as a source of competitive advantage. Afterward, the topic of FM Procurement Process is introduced, describing its main features and functions. Then, an analysis of the possible service delivery options for the provision of FM services (in-house, outsourced and hybrid) is carried out, stressing main strengths and weaknesses of each approach. Focusing on the outsourcing strategy, the chapter deals with the topic of Tendering Process, explaining its different typologies (e.g. competitive, selective, pre-registered) along with the related required Tendering Documents, among which the Invitation to Tender (ITT). Subsequently, the phases of preparation, development, implementation and execution of a FM contract are discussed, underlining for each phase the key actions to be performed. Lastly, the role and the importance of a well-written ITT, in the context of a Procurement Process, is emphasized both from the Client side—for a proper and accurate transfer of its strategy, policies and needs to potential Service Providers; for increasing its ability to adequately evaluate the received offers; for the comprehensiveness and clearness of the future FM contract—and from the Service Providers side, for a proper assessment of their suitability to respond to the ITT and for writing a comprehensive tender consistent with the Client requests expressed in the ITT." @default.
- W2904729790 created "2018-12-22" @default.
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- W2904729790 date "2018-12-18" @default.
- W2904729790 modified "2023-09-25" @default.
- W2904729790 title "Tendering Process and Facility Management Agreements: The Role of Invitation to Tender" @default.
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- W2904729790 doi "https://doi.org/10.1007/978-3-030-04009-3_1" @default.
- W2904729790 hasPublicationYear "2018" @default.
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