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- W2905861226 abstract "This article proposes an uncertain target-oriented QFD approach to service standardization-based service design with an application to bank window service, based on a probabilistic interpretation o..." @default.
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- W2905861226 date "2019-04-25" @default.
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- W2905861226 title "An uncertain target-oriented QFD approach to service design based on service standardization with an application to bank window service" @default.
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- W2905861226 doi "https://doi.org/10.1080/24725854.2018.1542545" @default.
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