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- W2908045985 abstract "Mobile OTT video services are consumed by users of Mobile Network Operators (MNOs). Hence, MNOs are willing to understand the Quality of Experience (QoE) that is perceived by mobile end-users. For this reason, Customer Experience Management (CEM) tools are traditionally utilized inside mobile network infrastructure. In this paper, we propose a new quality-of-experience (QoE) measurement methodology using only call detail records (CDRs) of MNO. The proposed method is used to measure the mobile customer experience of OTT video services offered to MNO’s users with Adaptive Bitrate (ABR) based protocols. Through evaluations on real network sites in Turkey, we show that our proposed methodologies’ measured average throughput (a Key Quality Indicator (KQI)) exhibits similar behaviour with observed average throughput (a Key Performance Indicator (KPI)) of base station over an observation period of one-month." @default.
- W2908045985 created "2019-01-11" @default.
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- W2908045985 date "2018-10-01" @default.
- W2908045985 modified "2023-09-27" @default.
- W2908045985 title "A New Method for Measuring Quality of Experience on Mobile OTT Streaming" @default.
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- W2908045985 doi "https://doi.org/10.1109/wimob.2018.8589083" @default.
- W2908045985 hasPublicationYear "2018" @default.
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