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- W2911266089 abstract "•List the key data elements used in effective patient identification algorithms, and explain the variation needed between inpatient and outpatient services.•Describe the key steps in implementing a proactive patient identification program, including ensuring patient engagement.•Devise strategies to achieve buy-in and support from treating providers, accounting for the needs and culture of their organization. With limited resources and a specialized skill set, palliative care services must be delivered to the appropriate set of patients to ensure value to the organization. Unfortunately, referrals from treating providers do not always result in palliative care teams seeing the right patients at the right time. As an alternative, data-driven proactive patient identification (aka “trigger programs”) for palliative care services have been credited with strong improvements in quality, satisfaction, and utilization. In fact, there is a growing industry of vendors creating proprietary data-driven algorithms to identify different subsets of patients, including those most likely to benefit from palliative care. While some organizations report huge successes with trigger programs, others find that triggers are underutilized, ineffective in achieving targeted outcomes, or generate patient volumes beyond the capacity of the palliative care team. Still others struggle with implementing trigger programs in the first place, due to concerns about HIPAA compliance or objections from other departments and specialties. This session will walk attendees through the details of implementing a data-driven patient identification program. The session first covers the common core data elements in identification algorithms and how they vary from an inpatient to a community-based setting. Next, the session will review the key steps in the process of implementing a proactive patient identification program. Lastly, triggers create a very different relationship with treating clinicians, and will likely identify patients that some may not think to refer. Thus, the session ends with an exploration of how successful trigger programs incorporate treating clinicians, securing buy-in and sustaining those relationships over time." @default.
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- W2911266089 date "2019-02-01" @default.
- W2911266089 modified "2023-09-28" @default.
- W2911266089 title "Managing Scarce Resources: Best Practices in Using Triggers in the Hospital and in the Community (FR476)" @default.
- W2911266089 doi "https://doi.org/10.1016/j.jpainsymman.2018.12.164" @default.
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