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- W2912169170 abstract "Purpose This paper aims to examine how multi-sensory cues, when store-congruent, influence consumer browsing behaviour and its subsequent effect on purchasing. Design/methodology/approach Two studies were used with a field experimental design in a furnishing retail store to examine browsing behaviour and purchasing in a visual, auditory, olfactory and a multi-sensory treatment group. Data were gathered over 12 weeks. This study was a set of studies comprising my dissertation thesis (Helmefalk, 2017). Findings Findings show that multi-sensory cues in a retail atmosphere are evidently influencing purchasing via browsing behaviour as a mediator. Originality/value The findings evidence browsing behaviour as a mediator and predictor for purchasing, which emphasizes its conceptual and empirical contribution in terms of modifying retail atmospheres. The work contributes to the field of retailing, sensory marketing and consumer behaviour, a novel view on the linkages between multi-sensory cues, browsing behaviour and purchasing." @default.
- W2912169170 created "2019-02-21" @default.
- W2912169170 creator A5034711815 @default.
- W2912169170 date "2019-03-18" @default.
- W2912169170 modified "2023-10-17" @default.
- W2912169170 title "Browsing behaviour as a mediator: the impact of multi-sensory cues on purchasing" @default.
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- W2912169170 doi "https://doi.org/10.1108/jcm-10-2017-2392" @default.
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