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• W29133110 abstract "Business process management (BPM) is becoming the dominant management paradigm. Business process modelling is central to BPM, and the resultant business process model the core artefact guiding subsequent process change. Thus, model quality is at the centre, mediating between the modelling effort and related growing investment in ultimate process improvements. Nonetheless, though research interest in the properties that differentiate high quality process models is longstanding, there have been no past reports of a valid, operationalised, holistic measure of business process model quality. In attention to this gap, this paper reports validation of a Business Process Model Quality measurement model, conceptualised as a single-order, formative index. Such a measurement model has value as the dependent variable in rigorously researching the drivers of model quality; as antecedent of ultimate process improvements; and potentially as an economical comparator and diagnostic for practice." @default.
• W29133110 created "2016-06-24" @default.
• W29133110 creator A5040697439 @default.
• W29133110 creator A5074928683 @default.
• W29133110 date "2012-01-01" @default.
• W29133110 modified "2023-09-28" @default.
• W29133110 title "A Formative Measurement Model Of Business Process Model Quality" @default.
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• W29133110 hasPublicationYear "2012" @default.
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