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- W2915671944 abstract "Measuring Information System Quality (ISQ) becomes crucial for organizations that claim to be at the leading edge of technology. Therefore, a hierarchical model for ISQ was realized and named “ISysQ model”. It takes into consideration the five Information System (IS) components: Human Resources, Hardware, Software and Application, Procedures and Data, then gives a set of indicators for each component. The ISysQ model uses data collected from all IS intervening that are Managers, Technical Staff, Functional Staff and Users. This research focuses on the surveys designed for Managers and Technical staff by using firstly the aggregating formulas of questions into indicators in order to give them numerical values, secondly, all indicators values are standardized leading this way to the last part where a comparison between managers and technical staff perspectives is performed by component. An analysis and interpretation of the disparities on components values for the two groups of respondents within the same organization is discussed." @default.
- W2915671944 created "2019-03-02" @default.
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- W2915671944 date "2019-01-01" @default.
- W2915671944 modified "2023-09-27" @default.
- W2915671944 title "Specific Qualification for Information System Components from Managers and Technical Staff Perspective" @default.
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- W2915671944 doi "https://doi.org/10.1007/978-3-030-12048-1_6" @default.
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