FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2917504144> ?p ?o ?g. }

• W2917504144 abstract "Abstract Communicating with the public after corporate crises is often necessary, yet little evidence provides guidance. To address this, our theoretical and content analyses of public apologies revealed 12 key content elements. From these, we developed a basic apology , and tested its effectiveness alone, and with additional content. In two experiments involving river contamination, the basic apology was effective and improved with additional content. In Experiment 1, effectiveness involved actions taken to reduce harm and reoccurrence. Experiment 2 increased the hazard to carcinogenic chemicals, and one apology was superior: the basic apology plus statements of recovery efforts and defense of company actions. The two experiments show that crisis severity influences apology effectiveness. Experiment 3 found that clarifying causality helps convince people that the crisis source is identified and the problem resolved. Our findings show that an optimal public apology is comprehensive, and details the causes and actions taken to prevent reoccurrence." @default.
• W2917504144 created "2019-03-02" @default.
• W2917504144 creator A5001082747 @default.
• W2917504144 creator A5005748583 @default.
• W2917504144 creator A5033142056 @default.
• W2917504144 creator A5044374711 @default.
• W2917504144 creator A5061645251 @default.
• W2917504144 date "2019-03-01" @default.
• W2917504144 modified "2023-10-15" @default.
• W2917504144 title "Effective Public Apologies" @default.
• W2917504144 cites W1510409161 @default.
• W2917504144 cites W1518839662 @default.
• W2917504144 cites W1701983757 @default.
• W2917504144 cites W1969890240 @default.
• W2917504144 cites W1972280869 @default.
• W2917504144 cites W1978668780 @default.
• W2917504144 cites W1985172327 @default.
• W2917504144 cites W2009497647 @default.
• W2917504144 cites W2016840095 @default.
• W2917504144 cites W2023956743 @default.
• W2917504144 cites W2027095993 @default.
• W2917504144 cites W2030978521 @default.
• W2917504144 cites W2035243276 @default.
• W2917504144 cites W2038303474 @default.
• W2917504144 cites W2043196486 @default.
• W2917504144 cites W2058914262 @default.
• W2917504144 cites W2065441129 @default.
• W2917504144 cites W2066986027 @default.
• W2917504144 cites W2068060488 @default.
• W2917504144 cites W2078785246 @default.
• W2917504144 cites W2087946371 @default.
• W2917504144 cites W2106836003 @default.
• W2917504144 cites W2122851949 @default.
• W2917504144 cites W2141794741 @default.
• W2917504144 cites W2141902981 @default.
• W2917504144 cites W2156919303 @default.
• W2917504144 cites W221948068 @default.
• W2917504144 cites W2321334007 @default.
• W2917504144 cites W2335632020 @default.
• W2917504144 cites W2481180190 @default.
• W2917504144 cites W2905464861 @default.
• W2917504144 cites W4211065523 @default.
• W2917504144 cites W4232924475 @default.
• W2917504144 cites W4253318628 @default.
• W2917504144 cites W4255104966 @default.
• W2917504144 doi "https://doi.org/10.1101/564880" @default.
• W2917504144 hasPublicationYear "2019" @default.
• W2917504144 type Work @default.
• W2917504144 sameAs 2917504144 @default.
• W2917504144 citedByCount "0" @default.
• W2917504144 crossrefType "posted-content" @default.
• W2917504144 hasAuthorship W2917504144A5001082747 @default.
• W2917504144 hasAuthorship W2917504144A5005748583 @default.
• W2917504144 hasAuthorship W2917504144A5033142056 @default.
• W2917504144 hasAuthorship W2917504144A5044374711 @default.
• W2917504144 hasAuthorship W2917504144A5061645251 @default.
• W2917504144 hasBestOaLocation W29175041441 @default.
• W2917504144 hasConcept C121332964 @default.
• W2917504144 hasConcept C127413603 @default.
• W2917504144 hasConcept C134306372 @default.
• W2917504144 hasConcept C144133560 @default.
• W2917504144 hasConcept C15744967 @default.
• W2917504144 hasConcept C17744445 @default.
• W2917504144 hasConcept C18903297 @default.
• W2917504144 hasConcept C26517878 @default.
• W2917504144 hasConcept C2776305056 @default.
• W2917504144 hasConcept C2777363581 @default.
• W2917504144 hasConcept C2778152352 @default.
• W2917504144 hasConcept C33923547 @default.
• W2917504144 hasConcept C38652104 @default.
• W2917504144 hasConcept C39549134 @default.
• W2917504144 hasConcept C41008148 @default.
• W2917504144 hasConcept C49261128 @default.
• W2917504144 hasConcept C62520636 @default.
• W2917504144 hasConcept C64357122 @default.
• W2917504144 hasConcept C77805123 @default.
• W2917504144 hasConcept C78519656 @default.
• W2917504144 hasConcept C86803240 @default.
• W2917504144 hasConceptScore W2917504144C121332964 @default.
• W2917504144 hasConceptScore W2917504144C127413603 @default.
• W2917504144 hasConceptScore W2917504144C134306372 @default.
• W2917504144 hasConceptScore W2917504144C144133560 @default.
• W2917504144 hasConceptScore W2917504144C15744967 @default.
• W2917504144 hasConceptScore W2917504144C17744445 @default.
• W2917504144 hasConceptScore W2917504144C18903297 @default.
• W2917504144 hasConceptScore W2917504144C26517878 @default.
• W2917504144 hasConceptScore W2917504144C2776305056 @default.
• W2917504144 hasConceptScore W2917504144C2777363581 @default.
• W2917504144 hasConceptScore W2917504144C2778152352 @default.
• W2917504144 hasConceptScore W2917504144C33923547 @default.
• W2917504144 hasConceptScore W2917504144C38652104 @default.
• W2917504144 hasConceptScore W2917504144C39549134 @default.
• W2917504144 hasConceptScore W2917504144C41008148 @default.
• W2917504144 hasConceptScore W2917504144C49261128 @default.
• W2917504144 hasConceptScore W2917504144C62520636 @default.
• W2917504144 hasConceptScore W2917504144C64357122 @default.
• W2917504144 hasConceptScore W2917504144C77805123 @default.
• W2917504144 hasConceptScore W2917504144C78519656 @default.
• W2917504144 hasConceptScore W2917504144C86803240 @default.
• W2917504144 hasLocation W29175041441 @default.

• next