FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2931815571> ?p ?o ?g. }

• W2931815571 endingPage "549" @default.
• W2931815571 startingPage "525" @default.
• W2931815571 abstract "Purpose To build a more comprehensive understanding of factors affecting the success of service contracting, the purpose of this paper is to investigate the influences of service complexity, contract structure and contracting process on the buyer-perceived supplier performance in business-to-business (B2B) services. Design/methodology/approach A research model is developed based on transaction cost economics and the research on service contracting. The model is tested by the survey data collected. Professional focus groups on LinkedIn are used to generate the list of potential respondents. The sample consists of 177 purchasing professionals from 25 countries. Findings The results indicate that three major contract dimensions and follow-up management practices positively influence buyer-perceived supplier performance. Furthermore, service complexity amplifies the effects of incentives designed in the contract and the buyer’s follow-up contract management on perceived supplier performance. Research limitations/implications The sample consists of respondents from 25 countries and provides good geographic coverage. However, the results should be generalized with caution because not all countries were represented equally. Practical implications The study suggests a framework and guidelines for purchasing managers to improve the design and management of service contracts to secure good performance from their supplier. Originality/value This paper contributes to understanding the performance-enhancing aspects of designing and monitoring service contracts in B2B contexts. It also adds to the knowledge of the role of service complexity in successful B2B service purchasing." @default.
• W2931815571 created "2019-04-11" @default.
• W2931815571 creator A5008763824 @default.
• W2931815571 creator A5031663078 @default.
• W2931815571 creator A5059263035 @default.
• W2931815571 creator A5079242029 @default.
• W2931815571 date "2019-05-14" @default.
• W2931815571 modified "2023-10-17" @default.
• W2931815571 title "The influences of contract structure, contracting process, and service complexity on supplier performance" @default.
• W2931815571 cites W1501163761 @default.
• W2931815571 cites W1526064506 @default.
• W2931815571 cites W1539989740 @default.
• W2931815571 cites W1547577339 @default.
• W2931815571 cites W1550253794 @default.
• W2931815571 cites W1555117949 @default.
• W2931815571 cites W1834460034 @default.
• W2931815571 cites W1928067646 @default.
• W2931815571 cites W1963499674 @default.
• W2931815571 cites W1964770398 @default.
• W2931815571 cites W1965362437 @default.
• W2931815571 cites W1965613732 @default.
• W2931815571 cites W1973798329 @default.
• W2931815571 cites W1977083732 @default.
• W2931815571 cites W1978434154 @default.
• W2931815571 cites W1979871641 @default.
• W2931815571 cites W1981635817 @default.
• W2931815571 cites W1984536024 @default.
• W2931815571 cites W1985317172 @default.
• W2931815571 cites W1986211733 @default.
• W2931815571 cites W1988288307 @default.
• W2931815571 cites W1992751061 @default.
• W2931815571 cites W1996865319 @default.
• W2931815571 cites W2014522340 @default.
• W2931815571 cites W2015321375 @default.
• W2931815571 cites W2016662328 @default.
• W2931815571 cites W2021502106 @default.
• W2931815571 cites W2030485272 @default.
• W2931815571 cites W2034810225 @default.
• W2931815571 cites W2037941593 @default.
• W2931815571 cites W2038265903 @default.
• W2931815571 cites W2038612534 @default.
• W2931815571 cites W2040262273 @default.
• W2931815571 cites W2045426169 @default.
• W2931815571 cites W2049159124 @default.
• W2931815571 cites W2049217596 @default.
• W2931815571 cites W2049661195 @default.
• W2931815571 cites W2050308155 @default.
• W2931815571 cites W2050335884 @default.
• W2931815571 cites W2052447638 @default.
• W2931815571 cites W2053611722 @default.
• W2931815571 cites W2056764164 @default.
• W2931815571 cites W2057864696 @default.
• W2931815571 cites W2061865105 @default.
• W2931815571 cites W2067565151 @default.
• W2931815571 cites W2069330557 @default.
• W2931815571 cites W2071849973 @default.
• W2931815571 cites W2081889579 @default.
• W2931815571 cites W2082228957 @default.
• W2931815571 cites W2082318303 @default.
• W2931815571 cites W2083740311 @default.
• W2931815571 cites W2086333048 @default.
• W2931815571 cites W2086516052 @default.
• W2931815571 cites W2088244724 @default.
• W2931815571 cites W2088530342 @default.
• W2931815571 cites W2090737755 @default.
• W2931815571 cites W2092936990 @default.
• W2931815571 cites W2094343961 @default.
• W2931815571 cites W2096838238 @default.
• W2931815571 cites W2096903280 @default.
• W2931815571 cites W2103931380 @default.
• W2931815571 cites W2109174512 @default.
• W2931815571 cites W2109280325 @default.
• W2931815571 cites W2122912498 @default.
• W2931815571 cites W2124656128 @default.
• W2931815571 cites W2128779093 @default.
• W2931815571 cites W2130574627 @default.
• W2931815571 cites W2149522374 @default.
• W2931815571 cites W2151388372 @default.
• W2931815571 cites W2151405035 @default.
• W2931815571 cites W2157345159 @default.
• W2931815571 cites W2292919410 @default.
• W2931815571 cites W2305799846 @default.
• W2931815571 cites W2465105675 @default.
• W2931815571 cites W2470289176 @default.
• W2931815571 cites W2474629166 @default.
• W2931815571 cites W2604730517 @default.
• W2931815571 cites W2778554118 @default.
• W2931815571 cites W2783966664 @default.
• W2931815571 cites W2788830493 @default.
• W2931815571 cites W2883167868 @default.
• W2931815571 cites W2887640835 @default.
• W2931815571 cites W2973034698 @default.
• W2931815571 cites W3121735269 @default.
• W2931815571 cites W3121847244 @default.
• W2931815571 cites W3124562361 @default.
• W2931815571 cites W3125823924 @default.
• W2931815571 cites W4235678817 @default.
• W2931815571 cites W4243667233 @default.

• next