Matches in SemOpenAlex for { <https://semopenalex.org/work/W2943586360> ?p ?o ?g. }
- W2943586360 endingPage "379" @default.
- W2943586360 startingPage "371" @default.
- W2943586360 abstract "Personal selling by a salesclerk on a shop floor is an important marketing communication activity in retail business; however, some customers regard face-to-face sales pitch as unnecessary and discouraging. Assuming a certain group of customers that are supersaturated with a high level of service quality, we analyzed how the retailer can improve business profitability by knowing a customer type and the optimal level of service quality. We then proposed managerial implications regarding whether the value of information of hidden customer behavior is worth implementing an expensive RFID system, or a simple service poka-yoke is enough." @default.
- W2943586360 created "2019-05-09" @default.
- W2943586360 creator A5016838867 @default.
- W2943586360 date "2019-07-01" @default.
- W2943586360 modified "2023-10-17" @default.
- W2943586360 title "Is the information of customer types and preferences to personal selling worth the investment in innovative technology? A modeling approach" @default.
- W2943586360 cites W103428947 @default.
- W2943586360 cites W1968700209 @default.
- W2943586360 cites W1976978207 @default.
- W2943586360 cites W1986290941 @default.
- W2943586360 cites W1992576599 @default.
- W2943586360 cites W2000672538 @default.
- W2943586360 cites W2009988971 @default.
- W2943586360 cites W2020992045 @default.
- W2943586360 cites W2027532824 @default.
- W2943586360 cites W2039655649 @default.
- W2943586360 cites W2043070498 @default.
- W2943586360 cites W2054831314 @default.
- W2943586360 cites W2055618970 @default.
- W2943586360 cites W2061588447 @default.
- W2943586360 cites W2070103220 @default.
- W2943586360 cites W2070978766 @default.
- W2943586360 cites W2078358413 @default.
- W2943586360 cites W2109191611 @default.
- W2943586360 cites W2128089656 @default.
- W2943586360 cites W2148163586 @default.
- W2943586360 cites W2149149935 @default.
- W2943586360 cites W2150563888 @default.
- W2943586360 cites W2161899005 @default.
- W2943586360 cites W2167293420 @default.
- W2943586360 cites W2203531533 @default.
- W2943586360 cites W2288415441 @default.
- W2943586360 cites W2429121803 @default.
- W2943586360 cites W2591184513 @default.
- W2943586360 cites W2604200574 @default.
- W2943586360 cites W2619554607 @default.
- W2943586360 cites W2765460515 @default.
- W2943586360 cites W2790117440 @default.
- W2943586360 cites W3011865677 @default.
- W2943586360 cites W3122498049 @default.
- W2943586360 cites W3126132157 @default.
- W2943586360 cites W4238576754 @default.
- W2943586360 cites W4239439007 @default.
- W2943586360 cites W4240491954 @default.
- W2943586360 doi "https://doi.org/10.1016/j.jretconser.2019.01.020" @default.
- W2943586360 hasPublicationYear "2019" @default.
- W2943586360 type Work @default.
- W2943586360 sameAs 2943586360 @default.
- W2943586360 citedByCount "13" @default.
- W2943586360 countsByYear W29435863602019 @default.
- W2943586360 countsByYear W29435863602020 @default.
- W2943586360 countsByYear W29435863602021 @default.
- W2943586360 countsByYear W29435863602022 @default.
- W2943586360 countsByYear W29435863602023 @default.
- W2943586360 crossrefType "journal-article" @default.
- W2943586360 hasAuthorship W2943586360A5016838867 @default.
- W2943586360 hasConcept C10138342 @default.
- W2943586360 hasConcept C111472728 @default.
- W2943586360 hasConcept C119857082 @default.
- W2943586360 hasConcept C129361004 @default.
- W2943586360 hasConcept C138885662 @default.
- W2943586360 hasConcept C140781008 @default.
- W2943586360 hasConcept C144133560 @default.
- W2943586360 hasConcept C162853370 @default.
- W2943586360 hasConcept C17744445 @default.
- W2943586360 hasConcept C199539241 @default.
- W2943586360 hasConcept C27548731 @default.
- W2943586360 hasConcept C2776291640 @default.
- W2943586360 hasConcept C2779530757 @default.
- W2943586360 hasConcept C2780378061 @default.
- W2943586360 hasConcept C41008148 @default.
- W2943586360 hasConcept C94625758 @default.
- W2943586360 hasConceptScore W2943586360C10138342 @default.
- W2943586360 hasConceptScore W2943586360C111472728 @default.
- W2943586360 hasConceptScore W2943586360C119857082 @default.
- W2943586360 hasConceptScore W2943586360C129361004 @default.
- W2943586360 hasConceptScore W2943586360C138885662 @default.
- W2943586360 hasConceptScore W2943586360C140781008 @default.
- W2943586360 hasConceptScore W2943586360C144133560 @default.
- W2943586360 hasConceptScore W2943586360C162853370 @default.
- W2943586360 hasConceptScore W2943586360C17744445 @default.
- W2943586360 hasConceptScore W2943586360C199539241 @default.
- W2943586360 hasConceptScore W2943586360C27548731 @default.
- W2943586360 hasConceptScore W2943586360C2776291640 @default.
- W2943586360 hasConceptScore W2943586360C2779530757 @default.
- W2943586360 hasConceptScore W2943586360C2780378061 @default.
- W2943586360 hasConceptScore W2943586360C41008148 @default.
- W2943586360 hasConceptScore W2943586360C94625758 @default.
- W2943586360 hasFunder F4320334764 @default.
- W2943586360 hasLocation W29435863601 @default.
- W2943586360 hasOpenAccess W2943586360 @default.
- W2943586360 hasPrimaryLocation W29435863601 @default.
- W2943586360 hasRelatedWork W2028393662 @default.
- W2943586360 hasRelatedWork W2060841110 @default.
- W2943586360 hasRelatedWork W2089544520 @default.
- W2943586360 hasRelatedWork W2094607796 @default.
- W2943586360 hasRelatedWork W2137145275 @default.
- W2943586360 hasRelatedWork W2147227834 @default.