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- W2943662317 abstract "The Automated Storage and Retrieval System or known as ASRS is an automated where it was invented over century with considerations of high ability to overcome various problems exists within warehouse operations. However, to interpret effectiveness of ASRS quality system, it is difficult since a detail of study for evaluating ASRS toward entire operation of was not found. As main objective of research is to identify factors that may affect ASRS quality of service, study has aim for evaluating ASRS based on two basic criteria according to global view into current adoption warehouse. The criteria identified then subsequently incorporated into each statement of questionnaire for distribution to current warehouse’s workers. Data obtained from results of a survey distributions to respondents who has experiences to operates is useful for evaluation ASRS based on their expectations and perceptions toward ASRS service quality. The data collected then will be analysed and calculated through proposed model. Next, results received from each factor will be suited based on rating to representing existing services of ASRS quality which consisted by six stages of point system. This grading is consisted by highest ranking of LOS A which shown the highest quality system until to lowest ranking of LOS F that was representing this does not acceptable . The average of results toward usage of ASRS on current adopted warehouse has found and it was placed on highest quality level. Nevertheless, there are several factors that must be emphasized by warehouse management or any research to improve quality of services through extensive findings on lowest dimension stated on study for giving fully satisfaction and enhance user requirements and needs. Hopefully, findings and recommendations given through method could be used as a measuring tool for comparing performance of various storage systems that exist around world." @default.
- W2943662317 created "2019-05-09" @default.
- W2943662317 creator A5015963676 @default.
- W2943662317 date "2017-06-01" @default.
- W2943662317 modified "2023-09-26" @default.
- W2943662317 title "A level of service method for evaluating A.S.R.S. based on users experience" @default.
- W2943662317 hasPublicationYear "2017" @default.
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