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- W294471312 abstract "The reality for today’s organisations is that they are operating in a fast-moving and highly competitive business environment. A continuous development of new technologies, new market entrants and an alternating competitive landscape today implies that organisational change is now part of organisations’ every-day life. This has resulted in that organisations need to be able to adjust their processes, products and behaviours along with the constantly alternating business environment to remain competitive and relevant on the market. However, even though most organisations today have realised the essentiality of continuous change, few organisations manage to successfully implement undertaken change initiatives, which leads to value erosion and failure to meet established project objectives. This thesis was initiated due to this problem, and aims to investigate how organisations can increase success and sustainability of undertaken change initiatives by utilising Change Management concepts. This study was conducted in co-operation with a medium-sized Management Consultancy mainly operating in Australia. The first part of this thesis, which has been the main focus of this study, has been identifying best practices in Change Management. This was accomplished by conducting a two-phased empirical investigation of both semi-structured interviews with industry and Management Consultancy, and a market survey investigating industries view of Change Management. The empirical investigation of best practices in Change Management concludes that investment to develop an organisation’s Change Management capability increases the likelihood of achieving successful change initiatives. This thesis further proves that having a standardised Change Management Approach within the organisation increases the success of undertaken change initiatives. However, in order to maximise success, the Change Management Approach must provide thorough detail and allow for tailoring of tools, methods and activities. Furthermore, it is concluded that in order to increase the likelihood of achieving successful change initiatives, organisations should focus on ensuring staff perceives the change as beneficial, enhancing competencies and having engaged leadership. The second part of this thesis investigates Management Consultancy’s current change delivery methods and compares these with identified best practices in Change Management from the first part in a Gap-analysis. The aim of this analysis is to highlight potential improvements which will ultimately generate final recommendations to the Management Consultancy. This part concludes that Management Consultancy is recommended to extend its current Change Management Approach to become a firm-wide approach, applicable in all types of change projects. Management Consultancy is further recommended to increase the level of documenting of when to use each tool included in the Change Management Approach, as well as increase the documentation of previously undertaken client projects to avoid large parts of their intellectual capital being tied to specific individuals. Finally, Management Consultancy is recommended to further inform staff about their Change Management Approach in order to increase utilisation of it during client projects." @default.
- W294471312 created "2016-06-24" @default.
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- W294471312 date "2014-01-01" @default.
- W294471312 modified "2023-09-23" @default.
- W294471312 title "How organisations can increase the success and sustainability of undertaken change initiatives A research project identifying best practices in Change Management" @default.
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