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- W2951232742 abstract "Companies want to achieve a sustainable financial success through process and performance improvements. Increasing the company’s performance is a good way for sustainable success. Typically, the success is measured by process output metrics. This output mirrors the performance of a company’s processes in the end. It is obvious that for being able to cope with complex business network structures in a derivative supply-demand-structure as well as collaboration cooperation incentives, performance needs to be managed across the whole network to strengthen the own network centrality. The present paper contributes to the development of a new holistic Performance Management in business networks. Thus, a Network Performance Wheel - for a more network oriented approach, and a Process Management Balanced Scorecard - to close the gap between internal and external impacts, are introduced. Also, a PM-VICTORY model is launched for implementing the whole network directed Performance Management." @default.
- W2951232742 created "2019-06-27" @default.
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- W2951232742 date "2019-06-01" @default.
- W2951232742 modified "2023-09-26" @default.
- W2951232742 title "A Holistic Performance Management Approach in Business Networks" @default.
- W2951232742 cites W170537380 @default.
- W2951232742 doi "https://doi.org/10.4028/www.scientific.net/msf.957.231" @default.
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