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- W2954294910 abstract "The University of Zambia is a Public University which was formed by an Act of ParliamentNumber 66 and saw its first intake of students in 1965. From inception to 2009 the student madetheir payments manually and this had challenges on the part of students as they had to stand inlong queues. Registration used to take long and students used to face risks of loss of funds in theproThe aim of the study was to examine the effectiveness of the student’s electronic payment systemused at the University of Zambia and the challenges associated with it. A descriptive survey wasused in the study as it was conducted using questionnaires and interview guide, data was collectedfrom 92 participants from a cross selection of the School of Natural Sciences students that whererandomly selected, management and other stakeholders such as Zambia National CommercialBank and Zambia Education Research Network who were purposively selected.The resultsrevealed that the system was effective though had challenges that needed to be worked on in orderfor the system to be more effective. The challenges identified from the current student’s electronicpayment systems were, failure to update the students account within 48hours (32%), poor internetconnectivity (28%) and lack of network accessories and information (26%). The initiativessuggested by participants that the University can put in place are investing in InformationCommunication Technology (ICT) so as to ensure that all payments are updated and able to handlethe challenges that come with the ecommerce world.The study recommended that the University of Zambia should invest in effective ICT on whichthe electronic payment system depends on; broaden the scope of the payment system to includemore banks as well as non-bank related payment options like mobile banking; the Universityshould request the banks for an electronic interface to reduce physical human interaction. Thiswould increase the efficiency and effectiveness of the system." @default.
- W2954294910 created "2019-07-12" @default.
- W2954294910 creator A5081824914 @default.
- W2954294910 date "2018-01-01" @default.
- W2954294910 modified "2023-09-27" @default.
- W2954294910 title "EFFECTIVENESS OF THE STUDENT’S ELECTRONIC PAYMENT SYSTEM: A CASE STUDY OF THE UNIVERSITY OF ZAMBIA" @default.
- W2954294910 hasPublicationYear "2018" @default.
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