Matches in SemOpenAlex for { <https://semopenalex.org/work/W2956076887> ?p ?o ?g. }
Showing items 1 to 80 of
80
with 100 items per page.
- W2956076887 endingPage "76" @default.
- W2956076887 startingPage "66" @default.
- W2956076887 abstract "Introduction: Hospitals are considered as the most important consumer units in thehealthcare sector and are one of the main organizations providing health care services.Therefore, efficiency assessment is very important in hospital sectors. Besides, in order tobe able to develop and compete, hospitals need a performance evaluation system to evaluate the efficiency and effectiveness of their programs, processes, and human resources. The aim of this paper was to assess the efficiency of hospitals by a combined model of balanced scorecard-fuzzy data envelopment analysis (BSC-fuzzy DEA).Methods: The present study was a descriptive-analytical study that was conducted to assess the efficiency of 8 hospitals in Qazvin province in 2018. The required data were collected through historical data and a questionnaire. 30 experts, including hospital managers and staff, and patients were randomly chosen to collect data in each hospital. The methods used in this study were balanced scorecard (BSC) for determining performance indicators in hospitals and fuzzy data envelopment analysis for assessing the efficiency score of hospitals. Data were analyzed by GAMS software version 23.5.1.Results: The results of applying fuzzy DEA revealed that Amiralmomenin Hospital, Bu AliClinic, and 22 Bahman Hospital have the best performances among Qazvin hospitals. Thetechnical efficiency scores of these hospitals under the uncertainty level of α=0.75 are 1.72,1.58, and 1.53, respectively.Conclusion: The use of BSC measures in four perspectives of customer, financial, internalprocesses and growth, and innovation reflects the overall strategic objectives of the hospitals in the performance evaluation process. Furthermore, applying the BSC and fuzzy DEA methods provides a comprehensive performance assessment tool for hospitals, and helps decision makers to obtain more accurate planning to expand the capacity of health services and save the resources.Keywords:Hospitals, Balanced scorecard, Performance, Indicator" @default.
- W2956076887 created "2019-07-12" @default.
- W2956076887 creator A5010067456 @default.
- W2956076887 creator A5074988263 @default.
- W2956076887 date "2019-04-01" @default.
- W2956076887 modified "2023-09-23" @default.
- W2956076887 title "Evaluating hospital performance using an integrated balanced scorecard and fuzzy data envelopment analysis" @default.
- W2956076887 hasPublicationYear "2019" @default.
- W2956076887 type Work @default.
- W2956076887 sameAs 2956076887 @default.
- W2956076887 citedByCount "1" @default.
- W2956076887 countsByYear W29560768872018 @default.
- W2956076887 crossrefType "journal-article" @default.
- W2956076887 hasAuthorship W2956076887A5010067456 @default.
- W2956076887 hasAuthorship W2956076887A5074988263 @default.
- W2956076887 hasConcept C105795698 @default.
- W2956076887 hasConcept C127413603 @default.
- W2956076887 hasConcept C141571065 @default.
- W2956076887 hasConcept C144133560 @default.
- W2956076887 hasConcept C154945302 @default.
- W2956076887 hasConcept C160735492 @default.
- W2956076887 hasConcept C162324750 @default.
- W2956076887 hasConcept C162853370 @default.
- W2956076887 hasConcept C195094911 @default.
- W2956076887 hasConcept C199004533 @default.
- W2956076887 hasConcept C21547014 @default.
- W2956076887 hasConcept C22088475 @default.
- W2956076887 hasConcept C33923547 @default.
- W2956076887 hasConcept C41008148 @default.
- W2956076887 hasConcept C42475967 @default.
- W2956076887 hasConcept C50522688 @default.
- W2956076887 hasConcept C58166 @default.
- W2956076887 hasConceptScore W2956076887C105795698 @default.
- W2956076887 hasConceptScore W2956076887C127413603 @default.
- W2956076887 hasConceptScore W2956076887C141571065 @default.
- W2956076887 hasConceptScore W2956076887C144133560 @default.
- W2956076887 hasConceptScore W2956076887C154945302 @default.
- W2956076887 hasConceptScore W2956076887C160735492 @default.
- W2956076887 hasConceptScore W2956076887C162324750 @default.
- W2956076887 hasConceptScore W2956076887C162853370 @default.
- W2956076887 hasConceptScore W2956076887C195094911 @default.
- W2956076887 hasConceptScore W2956076887C199004533 @default.
- W2956076887 hasConceptScore W2956076887C21547014 @default.
- W2956076887 hasConceptScore W2956076887C22088475 @default.
- W2956076887 hasConceptScore W2956076887C33923547 @default.
- W2956076887 hasConceptScore W2956076887C41008148 @default.
- W2956076887 hasConceptScore W2956076887C42475967 @default.
- W2956076887 hasConceptScore W2956076887C50522688 @default.
- W2956076887 hasConceptScore W2956076887C58166 @default.
- W2956076887 hasIssue "2" @default.
- W2956076887 hasLocation W29560768871 @default.
- W2956076887 hasOpenAccess W2956076887 @default.
- W2956076887 hasPrimaryLocation W29560768871 @default.
- W2956076887 hasRelatedWork W1992116374 @default.
- W2956076887 hasRelatedWork W2052353989 @default.
- W2956076887 hasRelatedWork W2093187748 @default.
- W2956076887 hasRelatedWork W2112664468 @default.
- W2956076887 hasRelatedWork W2128646111 @default.
- W2956076887 hasRelatedWork W2314854567 @default.
- W2956076887 hasRelatedWork W2359348948 @default.
- W2956076887 hasRelatedWork W2388061893 @default.
- W2956076887 hasRelatedWork W2391788327 @default.
- W2956076887 hasRelatedWork W2394166798 @default.
- W2956076887 hasRelatedWork W2440982397 @default.
- W2956076887 hasRelatedWork W2595553355 @default.
- W2956076887 hasRelatedWork W2807999822 @default.
- W2956076887 hasRelatedWork W2942141127 @default.
- W2956076887 hasRelatedWork W2953973375 @default.
- W2956076887 hasRelatedWork W3002095107 @default.
- W2956076887 hasRelatedWork W3081865175 @default.
- W2956076887 hasRelatedWork W3134898237 @default.
- W2956076887 hasRelatedWork W3188019185 @default.
- W2956076887 hasRelatedWork W3201788379 @default.
- W2956076887 hasVolume "6" @default.
- W2956076887 isParatext "false" @default.
- W2956076887 isRetracted "false" @default.
- W2956076887 magId "2956076887" @default.
- W2956076887 workType "article" @default.