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- W2971621114 abstract "In the last years, the environment of supply chain management (SCM)have known many changes in technology, operations, information systems, methods and models (Poser, 1970). However, one component has not changed. From manufacturing and services to supply chains and R&D, people remain a critical element of the system. This article is in general an overview of behavioral issues in SCM and how the behaviour of people, employees and managers influences the supply chain performance.As Hayes, Wheelwright and Clark (1988) stated, “ Superior performance is ultimately based on the people in an organization. The right management principles, systems, and procedures play an essential role, but the capabilities that create a competitive advantage come from people, their skill, discipline, motivation, ability to solve problems, and their capacity for learning “ (Hayes, Wheelwright, & Clark, 1988). From that perspective, it appears that people are the critical component of the organizational system and that is essential , for improving supply chain performance , to develop models that correctly describe people’sbehavior(Tokar, 2010). This paper reviews the adoption of the behavioral approach to study SCMand existing behavioral research related to supply chain risk management. We will review some examples from literature on origins of behavioral economics, behavioral operations, and behavioral supply chain management. We discuss how behavioural research results can be relevant for supply chain related phenomena and how psychological dimensions in logistics can be interesting for future research. In addition, behavioral factors that may inhibit a decision-making will be explained in the following chapters. By the end of this paper, we are making the link between the new concept of Behavioural Supply Chain Management (BSCM) and Supply Chain Risk Management (SCRM) in order to show how human behaviour presents an important factor of risk. Thus, a possible behavioural approach to risk management is further described, some of the most common approaches to risk management are discussed." @default.
- W2971621114 created "2019-09-12" @default.
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- W2971621114 date "2019-02-10" @default.
- W2971621114 modified "2023-09-27" @default.
- W2971621114 title "A Behavioural risk perspective of Supply Chain Management: A General Overview" @default.
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