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- W2976517673 abstract "This textbook explains in everyday language what quality is and why it is important to Australia's future. It is intended to be an introduction to the concepts and processes of quality for anyone interested in quality improvement. It defines the terms and expressions used to talk about quality, explains what a specific quality process is, how it works and what are its benefits and disadvantages. There are many self-help exercises provided." @default.
- W2976517673 created "2019-10-03" @default.
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- W2976517673 date "1993-01-01" @default.
- W2976517673 modified "2023-09-26" @default.
- W2976517673 title "Quality concepts: an introduction to the concepts, processes and key terms in quality" @default.
- W2976517673 hasPublicationYear "1993" @default.
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