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- W2986035224 abstract "The article presents material on the practical implementation of CRM programs in metallurgical organizations and the experience of its usage. In the result of the study, an attempt was made to generalize the configuration of the CRM approach to relationships and programs accounting, as well as typical impressions of the entire CRM implementation process using as integrated platform for the stakeholders in the form of TRI * M system an analytical tool." @default.
- W2986035224 created "2019-11-22" @default.
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- W2986035224 date "2019-01-01" @default.
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- W2986035224 title "CRM Systems Management of Metallurgical Companies in Kazakhstan Based on the TRI * M System Methodology" @default.
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- W2986035224 doi "https://doi.org/10.1051/matecconf/201929706013" @default.
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