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• W2986623539 startingPage "101383" @default.
• W2986623539 abstract "The purpose of this paper is to understand how differences are in preferences for recovery options of residential fire disasters among four different groups, which helps us understand the role of empathy in public administration. Policy decision on allocating resources were assessed in each group through an experimental design. The results show that compared to those whose emotion was not aroused, those whose emotion was aroused were significantly less satisfied with the recovery scenarios. Besides, economic compensation, material recovery, and psychological assistance were significant predictors of participants' satisfaction level. However, the relative importance of these recovery options varied largely within- and between-groups. This paper concludes that high emotional arousal negatively influenced individuals' satisfaction with recovery options while assuming decision roles did not have a main effect. Overall, empathetic officials' preferences for recovery options were similar to the victims while the indifferent officials' preferences were similar to the ordinary public. When people were in the same emotional state, those making decisions for others showed greater preference in psychological assistance. In practice, more emphasis should be put on the empathic emotion of officials in emergency management. Disaster recovery may go more smoothly, be more equitable, and more efficient when public officials are able to walk in the shoes of the victims and adjust policy decisions that better reflect the needs of the victims. • Stressed emotion negatively influenced individuals' averaged satisfaction of policy decision. • Empathetic officials' preferences were similar to the victims while the other two groups showed similarities. • For people in the same emotion state, those making decisions for others showed greater preference in psychological assistance. • For people in different emotion states, those with stressed emotion tended to demand more for psychological assistance." @default.
• W2986623539 created "2019-11-22" @default.
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• W2986623539 date "2020-02-01" @default.
• W2986623539 modified "2023-09-25" @default.
• W2986623539 title "Different preferences for recovery options of residential fire disasters: The effect of decision role and stressed emotion" @default.
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• W2986623539 doi "https://doi.org/10.1016/j.ijdrr.2019.101383" @default.
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