FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2990069970> ?p ?o ?g. }

• W2990069970 endingPage "203" @default.
• W2990069970 startingPage "186" @default.
• W2990069970 abstract "Abstract This research investigates situations in which frontline employees deliberately restrict customers’ access to touch products on display (active interpersonal haptic blocking), and how this understudied form of sensory blocking may increase customers’ downstream purchasing. While previous research examines the benefits of increased product touch, we temporarily block touch for specific products in display areas and then investigate the subsequent impact on customer behavior. Through four studies, including a retail field experiment, we find that when an employee asks a customer not to touch a product on display, this initiates a serial mediation process which: (1) engenders feelings of psychological reactance that result in (2) increased compensatory touching of subsequently encountered products to counterbalance a loss of sensory freedom, and (3) increased spending and purchasing once the customer leaves the reactance-inducing encounter. Effects are moderated by socioeconomic status (SES) and need for touch (NFT) whereby psychological reactance was significantly stronger for high SES customers with a moderate or high NFT when actively blocked. Results also demonstrate that active interpersonal haptic blocking does not result in more negative attitudes toward retailers, thus retailers might consider implementing this counterintuitive practice to encourage downstream sales." @default.
• W2990069970 created "2019-12-05" @default.
• W2990069970 creator A5028453806 @default.
• W2990069970 creator A5036153211 @default.
• W2990069970 creator A5065715460 @default.
• W2990069970 creator A5075058476 @default.
• W2990069970 date "2019-12-01" @default.
• W2990069970 modified "2023-10-18" @default.
• W2990069970 title "Look but Don’t Touch! The Impact of Active Interpersonal Haptic Blocking on Compensatory Touch and Purchase Behavior" @default.
• W2990069970 cites W1995874106 @default.
• W2990069970 cites W2008179572 @default.
• W2990069970 cites W2015671938 @default.
• W2990069970 cites W2023969920 @default.
• W2990069970 cites W2030767364 @default.
• W2990069970 cites W2042337307 @default.
• W2990069970 cites W2049301942 @default.
• W2990069970 cites W2055550928 @default.
• W2990069970 cites W2056312555 @default.
• W2990069970 cites W2064400847 @default.
• W2990069970 cites W2076978859 @default.
• W2990069970 cites W2082376760 @default.
• W2990069970 cites W2083870950 @default.
• W2990069970 cites W2099325450 @default.
• W2990069970 cites W2111031095 @default.
• W2990069970 cites W2113293638 @default.
• W2990069970 cites W2116812335 @default.
• W2990069970 cites W2119672814 @default.
• W2990069970 cites W2122060937 @default.
• W2990069970 cites W2128799987 @default.
• W2990069970 cites W2128957565 @default.
• W2990069970 cites W2138228433 @default.
• W2990069970 cites W2148337272 @default.
• W2990069970 cites W2152941631 @default.
• W2990069970 cites W2159536829 @default.
• W2990069970 cites W2164545374 @default.
• W2990069970 cites W2209531107 @default.
• W2990069970 cites W2285408095 @default.
• W2990069970 cites W2346223178 @default.
• W2990069970 cites W2396376945 @default.
• W2990069970 cites W2497023894 @default.
• W2990069970 cites W2560380401 @default.
• W2990069970 cites W2595708091 @default.
• W2990069970 cites W2730363186 @default.
• W2990069970 cites W3124062921 @default.
• W2990069970 cites W4231931854 @default.
• W2990069970 cites W4233120691 @default.
• W2990069970 cites W4238559129 @default.
• W2990069970 cites W4245023124 @default.
• W2990069970 cites W4249532312 @default.
• W2990069970 cites W4292539957 @default.
• W2990069970 cites W2149752603 @default.
• W2990069970 doi "https://doi.org/10.1016/j.jretai.2019.10.007" @default.
• W2990069970 hasPublicationYear "2019" @default.
• W2990069970 type Work @default.
• W2990069970 sameAs 2990069970 @default.
• W2990069970 citedByCount "17" @default.
• W2990069970 countsByYear W29900699702019 @default.
• W2990069970 countsByYear W29900699702020 @default.
• W2990069970 countsByYear W29900699702021 @default.
• W2990069970 countsByYear W29900699702022 @default.
• W2990069970 countsByYear W29900699702023 @default.
• W2990069970 crossrefType "journal-article" @default.
• W2990069970 hasAuthorship W2990069970A5028453806 @default.
• W2990069970 hasAuthorship W2990069970A5036153211 @default.
• W2990069970 hasAuthorship W2990069970A5065715460 @default.
• W2990069970 hasAuthorship W2990069970A5075058476 @default.
• W2990069970 hasBestOaLocation W29900699702 @default.
• W2990069970 hasConcept C142724271 @default.
• W2990069970 hasConcept C144133560 @default.
• W2990069970 hasConcept C144745244 @default.
• W2990069970 hasConcept C152086174 @default.
• W2990069970 hasConcept C15744967 @default.
• W2990069970 hasConcept C164850336 @default.
• W2990069970 hasConcept C204787440 @default.
• W2990069970 hasConcept C2781362769 @default.
• W2990069970 hasConcept C31258907 @default.
• W2990069970 hasConcept C41008148 @default.
• W2990069970 hasConcept C44154836 @default.
• W2990069970 hasConcept C46312422 @default.
• W2990069970 hasConcept C71924100 @default.
• W2990069970 hasConceptScore W2990069970C142724271 @default.
• W2990069970 hasConceptScore W2990069970C144133560 @default.
• W2990069970 hasConceptScore W2990069970C144745244 @default.
• W2990069970 hasConceptScore W2990069970C152086174 @default.
• W2990069970 hasConceptScore W2990069970C15744967 @default.
• W2990069970 hasConceptScore W2990069970C164850336 @default.
• W2990069970 hasConceptScore W2990069970C204787440 @default.
• W2990069970 hasConceptScore W2990069970C2781362769 @default.
• W2990069970 hasConceptScore W2990069970C31258907 @default.
• W2990069970 hasConceptScore W2990069970C41008148 @default.
• W2990069970 hasConceptScore W2990069970C44154836 @default.
• W2990069970 hasConceptScore W2990069970C46312422 @default.
• W2990069970 hasConceptScore W2990069970C71924100 @default.
• W2990069970 hasIssue "4" @default.
• W2990069970 hasLocation W29900699701 @default.
• W2990069970 hasLocation W29900699702 @default.
• W2990069970 hasLocation W29900699703 @default.
• W2990069970 hasOpenAccess W2990069970 @default.

• next