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• W299332997 abstract "1. Introduction The overall objective of the ECT Act is to facilitate electronic commerce and to provide legal certainty to online traders and consumers alike. However, several contradictory and inconsistent legislative provisions have marred this objective. The consumer protection provisions are over-zealous. An analysis of the consumer protection provisions point to several inconsistencies in the calculation of time periods. In addition, South African on-line retailers are subject to more stringent requirements than the majority of on-line retailers elsewhere. The analysis of the provisions on automated transactions also point to several contradictory provisions. A serious oversight is the dilution of the incorporation by reference requirements. The net effect of this drafting error dilutes the legislative intent of protecting ignorant South African on-line shoppers. Consumers will be bound to the supplier's terms and conditions where they were capable of being reviewed, notwithstanding the fact that the reference to them may have been unclear and indistinct. A transaction for the supply of goods or services on a web site will also of necessity qualify as an automated transaction. Many on-line transactions will thus fall within the ambit of both a consumer and an automated transaction as a consumer is defined as a natural person. Most on-line transactional interfaces involve an electronic agent. Unfortunately, the provisions dealing with consumers and natural persons transacting with electronic agents have not been aligned. A case in point is the legal effect of keying error. The on-line supplier faces the risk that the contract could be voidable or void as a result of keystroke errors, depending on whether the transaction is viewed as a consumer transaction or an automated transaction. Although a transactional matrix can accommodate all these legislative inconsistencies the amendment of the ECT Act to exonerate these drafting errors is an imperative.. 2. The Development of South Africa's E-Commerce Law The South African principles of contract law were formed in a paper-based world that ran on paper and ink. At the end of the 1990's the South African legal community realised that the advent of electronic communications as a medium for contract formation posed astounding and complex legal problems. Legal certainty was sought by both traders in and consumers of the new digital economy (Van der Hof, 2003, pp 165-166). The Discussion Paper on Electronic Commerce (Jul 1999) served as a starting point for discussions concerning the development of a national policy on e-commerce for South Africa. The Green Paper on E-Commerce Making it your business (2000) was a further step in the evolution of a South African policy on E-commerce. The Electronic Communications and Act (ECT Act) was promulgated on 25 August 2002. The overall objective of the ECT Act is to enable and facilitate electronic transactions by providing for its enforceability and thus creating public confidence in electronic transaction. As drafted, the Act represents a major step forward in the facilitation of electronic commerce in South Africa. The impact of the Act is extensive as far as Chapter III Facilitating Electronic Transactions is concerned as its amendments to traditional approaches to contract law are dramatic. Chapter VII Consumer Protection introduced austere on-line consumer protection provisions. The ECT Act provides legal recognition to contracts formed through messages. The meaning of several key terms, namely data, message, electronic and electronic transaction is important for this discussion. Section 1 of the ECT Act provides that a means generated, sent, received or stored by electronic means and includes voice, where the voice is used in an automated transaction and a stored record. The notion of a data message is not limited to means of electronic communication but is also intended to encompass computer-generated records that are not intended for communication. …" @default.
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• W299332997 title "The Legal Effect of Input Errors in Automated Transactions: The South African Matrix: Lex Informatica Conference, 21st-23rd May 2008 Pretoria, South Africa" @default.
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