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- W2994252110 abstract "When reading online reviews of products, restaurants, and hotels, internet users usually appreciate argumentative reviews rather than plain opinions. Building intelligent systems capable of summarizing useful reviews can help the users to grasp more information about features of a product and understand if it fits to their needs. In this paper, we conduct an empirical study on computational argumentation (Dung’s abstract argumentation) in Shopee.co.th reviews. For that, we first extract positive (in favor of purchase) and negative (against it) arguments from a particular randomly chosen product. Second, we link extracted arguments by hand to understand how they are connected. In such a way, we realize that summarizing product reviews that goes beyond plain opinions, i.e. being a collection of admissible arguments, can be helpful to both online buyers and sellers." @default.
- W2994252110 created "2019-12-13" @default.
- W2994252110 creator A5055898374 @default.
- W2994252110 date "2019-10-01" @default.
- W2994252110 modified "2023-09-26" @default.
- W2994252110 title "Abstract Argumentation for Summarizing Product Reviews: A Case Study in Shopee Thailand" @default.
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- W2994252110 doi "https://doi.org/10.1109/kse.2019.8919483" @default.
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