FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2996293312> ?p ?o ?g. }

• W2996293312 endingPage "168" @default.
• W2996293312 startingPage "168" @default.
• W2996293312 abstract "Introduction: Generation Z (Gen Z) refers to the most application-friendly and website-savvy generation engaging with the Internet for most of its daily activities. The number of Gen Z members has been growing and is projected to become the largest market segment by 2020. In the future, Gen Z will affect business strategies; compounded by the presence of a fourth industrial revolution (Industry 4.0), which will encourage companies to change their business models. One of the changes is a new paradigm shift by companies from the traditional business model to an internet-based business model (e-business model/e-commerce), such as online shops. Online shops have escalated at a rapid pace and have changed people’s buying habits, especially for Gen Z. Gen Z seems to be shopping online more than ever. Targeting them is the best strategy to enhance their lifetime loyalty. Background Problem: This study aims to examine the relationship of e-service quality, online customer value, e-satisfaction and e-loyalty. Research Method: Two hundred and forty-one Gen Z respondents were involved in this study. PLS 3, Sobel and SPSS 23 were employed to analyze the data. Five hypotheses were proposed. Findings: The findings indicated that e-service quality became the expected predictor of online customer value and satisfaction. In addition, the results confirm the mediating role of online customer value between e-service quality and e-satisfaction, as well as clarifying the relationship of online customer value and e-satisfaction. Finally, the effect of e-satisfaction on e-loyalty has been proven in this study. Conclusion: Upon figuring out the relevant issue, online shops are able to re-consider their business models to adopt the Industry 4.0 revolution, to strengthen their capacity in tight competition. In order to target Gen Z, who mostly do their purchasing via the Internet, online shops must provide high quality websites and create values which convey economic, social and functional values. These two key factors play significant roles in attaining Gen Z’s e-satisfaction, thus securing Gen Z’s e-loyalty." @default.
• W2996293312 created "2019-12-26" @default.
• W2996293312 creator A5001869255 @default.
• W2996293312 date "2019-12-16" @default.
• W2996293312 modified "2023-10-15" @default.
• W2996293312 title "THE ONLINE SHOPPING HABITS AND E-LOYALTY OF GEN Z AS NATIVES IN THE DIGITAL ERA" @default.
• W2996293312 cites W1689771227 @default.
• W2996293312 cites W1898610025 @default.
• W2996293312 cites W193031941 @default.
• W2996293312 cites W195845004 @default.
• W2996293312 cites W1979907230 @default.
• W2996293312 cites W1988050849 @default.
• W2996293312 cites W1995046486 @default.
• W2996293312 cites W2018657152 @default.
• W2996293312 cites W2023895512 @default.
• W2996293312 cites W2024924955 @default.
• W2996293312 cites W2026368098 @default.
• W2996293312 cites W2028184439 @default.
• W2996293312 cites W2028393662 @default.
• W2996293312 cites W2036063909 @default.
• W2996293312 cites W2056572961 @default.
• W2996293312 cites W2058413436 @default.
• W2996293312 cites W2079868099 @default.
• W2996293312 cites W2119469410 @default.
• W2996293312 cites W2136511209 @default.
• W2996293312 cites W2151694441 @default.
• W2996293312 cites W2409399180 @default.
• W2996293312 cites W2560532439 @default.
• W2996293312 cites W2909667108 @default.
• W2996293312 cites W2944634567 @default.
• W2996293312 cites W3122941681 @default.
• W2996293312 doi "https://doi.org/10.22146/jieb.39848" @default.
• W2996293312 hasPublicationYear "2019" @default.
• W2996293312 type Work @default.
• W2996293312 sameAs 2996293312 @default.
• W2996293312 citedByCount "13" @default.
• W2996293312 countsByYear W29962933122020 @default.
• W2996293312 countsByYear W29962933122021 @default.
• W2996293312 countsByYear W29962933122022 @default.
• W2996293312 countsByYear W29962933122023 @default.
• W2996293312 crossrefType "journal-article" @default.
• W2996293312 hasAuthorship W2996293312A5001869255 @default.
• W2996293312 hasBestOaLocation W29962933121 @default.
• W2996293312 hasConcept C105795698 @default.
• W2996293312 hasConcept C110875604 @default.
• W2996293312 hasConcept C111472728 @default.
• W2996293312 hasConcept C112698675 @default.
• W2996293312 hasConcept C124936454 @default.
• W2996293312 hasConcept C13280743 @default.
• W2996293312 hasConcept C136764020 @default.
• W2996293312 hasConcept C138885662 @default.
• W2996293312 hasConcept C140781008 @default.
• W2996293312 hasConcept C144133560 @default.
• W2996293312 hasConcept C146897074 @default.
• W2996293312 hasConcept C162853370 @default.
• W2996293312 hasConcept C191511416 @default.
• W2996293312 hasConcept C205649164 @default.
• W2996293312 hasConcept C2776291640 @default.
• W2996293312 hasConcept C2776967331 @default.
• W2996293312 hasConcept C2777526511 @default.
• W2996293312 hasConcept C2779530757 @default.
• W2996293312 hasConcept C2780378061 @default.
• W2996293312 hasConcept C33923547 @default.
• W2996293312 hasConcept C41008148 @default.
• W2996293312 hasConcept C4216890 @default.
• W2996293312 hasConcept C82793941 @default.
• W2996293312 hasConceptScore W2996293312C105795698 @default.
• W2996293312 hasConceptScore W2996293312C110875604 @default.
• W2996293312 hasConceptScore W2996293312C111472728 @default.
• W2996293312 hasConceptScore W2996293312C112698675 @default.
• W2996293312 hasConceptScore W2996293312C124936454 @default.
• W2996293312 hasConceptScore W2996293312C13280743 @default.
• W2996293312 hasConceptScore W2996293312C136764020 @default.
• W2996293312 hasConceptScore W2996293312C138885662 @default.
• W2996293312 hasConceptScore W2996293312C140781008 @default.
• W2996293312 hasConceptScore W2996293312C144133560 @default.
• W2996293312 hasConceptScore W2996293312C146897074 @default.
• W2996293312 hasConceptScore W2996293312C162853370 @default.
• W2996293312 hasConceptScore W2996293312C191511416 @default.
• W2996293312 hasConceptScore W2996293312C205649164 @default.
• W2996293312 hasConceptScore W2996293312C2776291640 @default.
• W2996293312 hasConceptScore W2996293312C2776967331 @default.
• W2996293312 hasConceptScore W2996293312C2777526511 @default.
• W2996293312 hasConceptScore W2996293312C2779530757 @default.
• W2996293312 hasConceptScore W2996293312C2780378061 @default.
• W2996293312 hasConceptScore W2996293312C33923547 @default.
• W2996293312 hasConceptScore W2996293312C41008148 @default.
• W2996293312 hasConceptScore W2996293312C4216890 @default.
• W2996293312 hasConceptScore W2996293312C82793941 @default.
• W2996293312 hasIssue "2" @default.
• W2996293312 hasLocation W29962933121 @default.
• W2996293312 hasLocation W29962933122 @default.
• W2996293312 hasOpenAccess W2996293312 @default.
• W2996293312 hasPrimaryLocation W29962933121 @default.
• W2996293312 hasRelatedWork W1988526719 @default.
• W2996293312 hasRelatedWork W2123217435 @default.
• W2996293312 hasRelatedWork W2141148255 @default.
• W2996293312 hasRelatedWork W2233116121 @default.

• next