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• W3000432827 abstract "This thesis critically analyses how small independent foodservice businesses expressand implement their social responsibility, considering the lack of research in theemergent small business social responsibility (SBSR) field, particularly within thefoodservice sector. This gap in knowledge should be addressed, because the backboneof the industry are small businesses, which are often unaware of their collectiveimpacts and the importance of implementing socially responsible practices.In order to interpret the peculiarities of SBSR among small foodservice businesses,the research is qualitative and utilises an abductive research methodology, based onsemi-structured interviews with owner-managers, as well as archival documents of thebusiness. A key finding identifies that the business mission influences the perceptionsof SBSR; in particular, the hospitableness of value-driven businesses and the socialmission of social enterprises, makes the business more likely to get engaged inproactive SBSR actions. Another key result has been to highlight that the SBSR inthese foodservice businesses is a holistic phenomenon, based on a complex mix offactors: personal values of the owner-manager influence the business mission andperceptions of SBSR, but also business motivations and external factors play a role indetermining a sustained SBSR practice in the long term. A core contribution toknowledge to the SBSR literature is clarifying that the commitment to a businessmission informed by prosocial values, distinguishes the more socially orientedbusinesses. The core contribution to knowledge to the hospitality literature is to showhow the hospitableness influences the owner-managers’ ethical perceptions of SBSR.The findings cannot be generalised to the entire population of small foodservicebusinesses, as the qualitative research relied on a purposive sample, moreover ethicalresearch can be affected by issues linked to social desirability bias and positionality ofthe researcher. Future research avenues should focus on narrative studies of smallbusinesses able to prioritise their prosocial values while maintaining competitiveness,therefore highlighting practical avenues for small businesses to engage with SBSR." @default.
• W3000432827 created "2020-01-23" @default.
• W3000432827 creator A5045693381 @default.
• W3000432827 date "2020-01-06" @default.
• W3000432827 modified "2023-10-02" @default.
• W3000432827 title "A critical analysis of small business social responsibility in independent foodservice businesses" @default.
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