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- W3000713035 abstract "Constant change is driving organizations to strategically manage their workforce through organizational learning (OL) processes (Crossan, Lane, & White, 1999). In response, corporations are implementing massive open online courses (MOOCs), which are a type of knowledge management system that can unite geographically dispersed workers through learning engagements (Egloffstein & Ifenthaler, 2017; Milligan & Littlejohn, 2014; Radford et al., 2014). However, it is unknown how MOOCs, as a type of informal learning, support organizational learning within a global insurance company's Information Technology (IT) department. The purpose of this research study was to understand how organizational learning is supported through employee participation in massive open online courses within a global insurance company's IT department during a period of agile transformation. The research was a qualitative descriptive case study. The results found that while MOOCs supported some OL processes, the work environment presented barriers that limited a complete OL system for the workforce. In addition, the MOOC platform supported both exploration and exploitation but not necessarily strategic renewal.--Author's abstract" @default.
- W3000713035 created "2020-01-23" @default.
- W3000713035 creator A5080368403 @default.
- W3000713035 date "2020-03-24" @default.
- W3000713035 modified "2023-09-23" @default.
- W3000713035 title "Adapting to the agile workplace : a descriptive case study on the role of corporate MOOCs in organizational learning processes" @default.
- W3000713035 doi "https://doi.org/10.17760/d20328922" @default.
- W3000713035 hasPublicationYear "2020" @default.
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