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- W3005014667 abstract "In recent years, governments have been enthusiastic about the potential of digital changes to transform the way the public sector operates. While such changes were originally found to deprioritize the forms of knowledge needed by UK child protection workers, instead favouring administrative forms of knowledge, it was not known whether this impact was similar in other liberal democracies, nor whether this simply represented a phase in the evolution of digital government. This study explored this question through desk research and by interviewing and observing social workers as they interacted with a new information system. The study’s findings suggest that while the experiences of social workers in a Canadian province replicate the previous UK experience, current digital changes in the UK that are built on the earlier foundation may enhance the knowledge of child protection workers. These findings suggest that forms of knowledge may evolve with technological change." @default.
- W3005014667 created "2020-02-14" @default.
- W3005014667 creator A5090178187 @default.
- W3005014667 date "2020-01-01" @default.
- W3005014667 modified "2023-09-23" @default.
- W3005014667 title "The Impact of Information Technology Evolution on the Forms of Knowledge in Public Sector Social Work: Examples from Canada and the UK" @default.
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- W3005014667 doi "https://doi.org/10.24251/hicss.2020.254" @default.
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