FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W3007459769> ?p ?o ?g. }

• W3007459769 endingPage "144" @default.
• W3007459769 startingPage "119" @default.
• W3007459769 abstract "Purpose In industrial procurement, the concept of supplier satisfaction has gained increasing attention. Satisfied suppliers have been found to provide better prices, more innovations and priority in bottleneck situations. This paper aims to analyses in how far the concept of supplier satisfaction can be transferred to the public procurement domain. Design/methodology/approach Two large quantitative data sets are compared, one from a sample of suppliers evaluating their industrial clients, the other from a public customer being evaluated by its suppliers. Findings The same criteria which explain supplier satisfaction with its customer, which are relevant in the private and industrial case also hold true for the public case, namely, growth opportunity, profitability, relational behaviour and operative excellence are important criteria for distinction. Only relational behaviour by the customer scored significantly higher in the public sample, indicating that this is more an influencing factor for public organisations. Research limitations/implications Showing the relevance of supplier satisfaction also for the public domain paves the way to further research better understanding how to measure satisfaction and how to increase suppliers’ satisfaction. Practical implications Buying organisations are asked to apply a form of “upstream marketing”, in which they actively try to promote their organisation with their suppliers and increase its attractiveness. This is a new way to get access to better services from suppliers. Social implications Analysing supplier satisfaction, on the one hand, allows to improve public purchasing acts, which generate social benefits in better using public money. On the other hand, caring for the well-being of suppliers is per se contributing to a socially more desirable world. Originality/value Supplier satisfaction is a new concept in the public procurement domain. This is the first paper to introduce this approach." @default.
• W3007459769 created "2020-03-06" @default.
• W3007459769 creator A5070347177 @default.
• W3007459769 date "2020-02-26" @default.
• W3007459769 modified "2023-10-12" @default.
• W3007459769 title "Comparing public and private organisations in their quest to become a preferred customer of suppliers" @default.
• W3007459769 cites W1520126725 @default.
• W3007459769 cites W1595573925 @default.
• W3007459769 cites W1605846525 @default.
• W3007459769 cites W1974491633 @default.
• W3007459769 cites W1979295864 @default.
• W3007459769 cites W2002417460 @default.
• W3007459769 cites W2003825788 @default.
• W3007459769 cites W2005882205 @default.
• W3007459769 cites W2008797455 @default.
• W3007459769 cites W2021502106 @default.
• W3007459769 cites W2024530621 @default.
• W3007459769 cites W2038768519 @default.
• W3007459769 cites W2042439442 @default.
• W3007459769 cites W2047603081 @default.
• W3007459769 cites W2049458625 @default.
• W3007459769 cites W2050662267 @default.
• W3007459769 cites W2055527393 @default.
• W3007459769 cites W2057448061 @default.
• W3007459769 cites W2058394241 @default.
• W3007459769 cites W2062254907 @default.
• W3007459769 cites W2066103330 @default.
• W3007459769 cites W2078620683 @default.
• W3007459769 cites W2079998217 @default.
• W3007459769 cites W2086603248 @default.
• W3007459769 cites W2092081844 @default.
• W3007459769 cites W2093256291 @default.
• W3007459769 cites W2103362398 @default.
• W3007459769 cites W2109174512 @default.
• W3007459769 cites W2115908788 @default.
• W3007459769 cites W2118419820 @default.
• W3007459769 cites W2118858154 @default.
• W3007459769 cites W2128488635 @default.
• W3007459769 cites W2164385948 @default.
• W3007459769 cites W2167344400 @default.
• W3007459769 cites W2284908310 @default.
• W3007459769 cites W2313837574 @default.
• W3007459769 cites W2340165562 @default.
• W3007459769 cites W2343728077 @default.
• W3007459769 cites W2543401821 @default.
• W3007459769 cites W2558394184 @default.
• W3007459769 cites W2604410470 @default.
• W3007459769 cites W2763731777 @default.
• W3007459769 cites W2766947662 @default.
• W3007459769 cites W2775148595 @default.
• W3007459769 cites W2862351271 @default.
• W3007459769 cites W2899176752 @default.
• W3007459769 cites W2899795099 @default.
• W3007459769 cites W2915002172 @default.
• W3007459769 cites W2921856965 @default.
• W3007459769 cites W2925795459 @default.
• W3007459769 cites W2948318653 @default.
• W3007459769 cites W3121668195 @default.
• W3007459769 cites W4230042836 @default.
• W3007459769 cites W4231345464 @default.
• W3007459769 cites W4237326381 @default.
• W3007459769 cites W4238257233 @default.
• W3007459769 cites W4253262538 @default.
• W3007459769 cites W810112995 @default.
• W3007459769 cites W1547498880 @default.
• W3007459769 doi "https://doi.org/10.1108/jopp-10-2018-0041" @default.
• W3007459769 hasPublicationYear "2020" @default.
• W3007459769 type Work @default.
• W3007459769 sameAs 3007459769 @default.
• W3007459769 citedByCount "12" @default.
• W3007459769 countsByYear W30074597692020 @default.
• W3007459769 countsByYear W30074597692021 @default.
• W3007459769 countsByYear W30074597692022 @default.
• W3007459769 countsByYear W30074597692023 @default.
• W3007459769 crossrefType "journal-article" @default.
• W3007459769 hasAuthorship W3007459769A5070347177 @default.
• W3007459769 hasBestOaLocation W30074597692 @default.
• W3007459769 hasConcept C10138342 @default.
• W3007459769 hasConcept C129361004 @default.
• W3007459769 hasConcept C144133560 @default.
• W3007459769 hasConcept C158154518 @default.
• W3007459769 hasConcept C162324750 @default.
• W3007459769 hasConcept C162853370 @default.
• W3007459769 hasConcept C17744445 @default.
• W3007459769 hasConcept C185592680 @default.
• W3007459769 hasConcept C191511416 @default.
• W3007459769 hasConcept C198531522 @default.
• W3007459769 hasConcept C199539241 @default.
• W3007459769 hasConcept C201650216 @default.
• W3007459769 hasConcept C21547014 @default.
• W3007459769 hasConcept C2778813691 @default.
• W3007459769 hasConcept C2780513914 @default.
• W3007459769 hasConcept C43617362 @default.
• W3007459769 hasConceptScore W3007459769C10138342 @default.
• W3007459769 hasConceptScore W3007459769C129361004 @default.
• W3007459769 hasConceptScore W3007459769C144133560 @default.
• W3007459769 hasConceptScore W3007459769C158154518 @default.
• W3007459769 hasConceptScore W3007459769C162324750 @default.

• next