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- W3014929378 abstract "Purpose The purpose of this study is to assess the relationship between incivility and two organizational and personal attitudes, namely, perceived ethical climate and perceived quality of work-life of nurses, in the framework of organizational climate. Design/methodology/approach Quantitative data of 148 nurses working in a medium-sized hospital in Israel were collected. Furthermore, qualitative data were collected through semi-structured interviews with 12 nurses and 14 doctors from the same hospital, constructing a mixed-method approach. Findings Findings revealed that witnessing or experiencing incivility affected the nurses' perception of the ethical climate of their work unit and their perceived quality of their work-life. Additionally, we found that the relationship between incivility and nurses' perceived quality of work-life was partially mediated through their perceived ethical climate. The qualitative data supported some of the findings. Originality/value The article stretches the incivility theory beyond its dyadic boundaries, prominently showing the spillover effect of incivility as an organizational problem. Additionally, it offers some evidence-based support for the multidimensionality of incivility, strengthening the need for a construct cleanup." @default.
- W3014929378 created "2020-04-10" @default.
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- W3014929378 date "2020-04-03" @default.
- W3014929378 modified "2023-10-16" @default.
- W3014929378 title "Does incivility impact the quality of work-life and ethical climate of nurses?" @default.
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- W3014929378 doi "https://doi.org/10.1108/ijwhm-01-2019-0003" @default.
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