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- W3023147982 abstract "We study a two-stage reneging queue with Poisson arrivals, exponential services, and two levels of exponential reneging behaviors, extending the popular Erlang A model that assumes a constant reneging rate. We derive approximate analytical formulas representing performance measures for the two-stage queue following the Markov chain decomposition approach. Our formulas not only give accurate results spanning the heavy-traffic to the light-traffic regimes, but also provide insight into capacity decisions." @default.
- W3023147982 created "2020-05-13" @default.
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- W3023147982 date "2020-05-07" @default.
- W3023147982 modified "2023-10-16" @default.
- W3023147982 title "Approximate Performance Measures for a Two-Stage Reneging Queue" @default.
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- W3023147982 hasPublicationYear "2020" @default.
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