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- W3027156978 abstract "Communicating with customers is essential in maintaining customer support--the best hope a business has of success. Although all businesses may not realize the importance of effectively communicating with customers, research shows that this contact is the essential element for success.Companies who omit its importance in their operation will soon decline. The application of these communication principles is shown in the case of one example of business excellence." @default.
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- W3027156978 date "2003-07-01" @default.
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- W3027156978 title "In Search of Business Excellence in Utah County: Communicating with Customers" @default.
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