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- W3028422657 abstract "Being broader in dimensions, sound governance like good governance also strives to achieve citizens’ satisfaction and wellbeing. The street-level bureaucrats play a big role in achieving this task, as they are in direct contact with people in delivering services. In this context, can the transformational leadership quality of these street-level bureaucrats ensure better sound governance and citizens’ satisfaction? To know this, this survey uses responses from 230 health service users of Delhi Mohalla clinic of India. The results show that all the four dimensions of transformational leadership namely idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration have positive and significant relationship with sound governance and citizens’ satisfaction." @default.
- W3028422657 created "2020-05-29" @default.
- W3028422657 creator A5046269929 @default.
- W3028422657 date "2020-05-18" @default.
- W3028422657 modified "2023-09-23" @default.
- W3028422657 title "Do Street-Level Bureaucrats Exhibit Transformational Leadership for Influencing Sound Governance and Citizens’ Satisfaction?" @default.
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- W3028422657 doi "https://doi.org/10.1080/01900692.2020.1765798" @default.
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