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- W3031496534 abstract "ObjectiveTo provide practical suggestions for nurse management by exploring the influence of work family conflict on the nurses′ emotional labor and its boundary condition.MethodsA six months′ time lagged longitudinal research design was employed. A total of 233 nurses from two state-owned hospitals were recruited for this study to complete a questionnaire including Work-Family Conflict Scale, Perceived Organizational Support Scale and Emotional Labor Scale.ResultsData analysis showed that the score of work family conflict was (2.86 ±1.31) points, the score of perceived organizational support was (5.28 ±1.12) points, the score of surface emotional labor and deep level emotional labor was (5.31 ± 1.08) points and (3.64 ± 1.45) points, respectively. The work family conflict was negatively correlated with deep level emotional labor (r=-0.27, P 0.05). The regression analysis revealed that work family conflict was positively related to surface emotional labor (β=0.22, P < 0.01), and is negatively related to deep level emotional labor (β=-0.22, P <0.01). Perceived organizational support moderates the effect of work family conflict on emotional labor (β=-0.22, P < 0.01; β=0.18, P < 0.05, respectively).ConclusionsThis study indicates that work family conflict has the potential in enhancing surface emotional labor and decreasing deep level emotional labor. Perceived organizational support helps to weaken the negative effect of work family conflict on deep level emotional labor and the positive effect of work family conflict on surface emotional labor.Key words: Nurses; Work family conflict; Perceived organizational support; Emotional labor" @default.
- W3031496534 created "2020-06-05" @default.
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- W3031496534 date "2018-05-01" @default.
- W3031496534 modified "2023-09-28" @default.
- W3031496534 title "Impact of work-family conflict on the nurses′ emotional labor" @default.
- W3031496534 doi "https://doi.org/10.3760/cma.j.issn.1672-7088.2018.13.012" @default.
- W3031496534 hasPublicationYear "2018" @default.
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