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- W3031637128 abstract "ObjectiveTo analyze the existed issues and strategies of triage service in stomatology hospital, set up concept of touching service, and perfect triage of oral clinic, in order to provide quality of service for patients.MethodsA total of 257 questionnaire were collected by Peking University School of Stomatology about satisfaction of outpatient service from June to July 2013, in order to find out the issues of triage, provide nursing interventions according to issues, proposal and implement standing type triage, and from September to October 2013 we analyzed the nursing effects of station type outpatient triage.ResultsThe process of sitting type triage made 22.6% patients feel unfair, and standing type triage decreased 4.7% the rate (χ2=34.994, P 0.05). Patient′s satisfaction of outpatient service climbed form 89.9% to 94.9% (χ2=4.689, P<0.05).ConclusionsStanding type triage is suitable for clinical triage of oral clinic, which can perform the concept of touching service and enhance triage service quality.Key words: Humanistic nursing; Standing type triage; Oral clinic" @default.
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- W3031637128 date "2015-11-16" @default.
- W3031637128 modified "2023-09-26" @default.
- W3031637128 title "Influencing of standing type triage on improvement of oral patient service" @default.
- W3031637128 doi "https://doi.org/10.3760/cma.j.issn.1674-2907.2015.32.031" @default.
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