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• W303330262 abstract "One of the reforms introduced through the New Public Management was systems for quality assurance. In the early 1980’s, quality assurance became a fad in the private sector and was introduced together with other New Public Management’s reforms into the Swedish public sector during the 1990’s. Similar to several other management devices introduced during the NPM, quality assurance systems were loosely defined and possible to interpret and re-interpret during their implementations. The way quality assurance systems were materialised in different contexts therefore differed depending on, among other things, the way the reform was received by professions beset by the new quality model. In this paper we follow the strategies applied by two different Swedish professions, the physicians and the auditors, in implementing quality assurance. The aim is to compare and analyse the professions’ strategies during the implementation. The study shows that the two professions have chosen very different strategies in order to implement the quality assurance. While the auditors have introduced quality assurance in the field and actively utilized it in order to pursue the social position and autonomy of the profession, the physicians for a long time ignored or showed no interest in the quality assurance. Not until the assurance implied a control of the medical performance of the doctors did the profession show an interest and took over the definitions of quality measures from the governance agency. The result of the study implies that the profession’s strategies when quality assurance was implemented depend on the comparability between the model implemented and important features of the professional identity as well as on features of the organizational field.." @default.
• W303330262 created "2016-06-24" @default.
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• W303330262 date "2008-01-01" @default.
• W303330262 modified "2023-10-17" @default.
• W303330262 title "Infused with quality : Infused by quality – professionals strategies for dealing with the implementation of quality assurance" @default.
• W303330262 hasPublicationYear "2008" @default.
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