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- W3036300871 abstract "Along with the increasing demands and expectations of customers for pharmaceutical services at Sanjiwani Regional Hospital, Gianyar Regency and the impact of intense competition with other private hospital pharmaceutical installations, it is necessary to increase quality services by pharmaceutical installations. This shows the need for a pharmaceutical installation strategy that is able to adapt or control these ever-changing factors, both internal and external. The purpose of this study was to examine the potential of the existing service system, assess the level of patient satisfaction with the services provided and formulate a strategy for developing pharmaceutical installations at Sanjiwani Regional Hospital in Gianyar Regency based on patient satisfaction and safety. The study used adesign quantitative descriptive qualitativeusing a questionnaire. Data on strengths, weaknesses, opportunities and threats of Pharmacy Installation were obtained by observation, and interviews. From the SWOT analysis obtained by the SWOT matrix based on External Factor Analysis Strategy (EFAS) and Internal Factor Analysis Strategy (IFAS) and further analyzed usinganalysis Analytical Hierarchy Process (AHP). The results showed the pharmacy installation of Sanjiwani Regional Hospital in Gianyar Regency was in the quadrant of cell Four (IV) with a growth and development strategy (pausing or continuing on condition) in an effort to implement its development strategy. From the results of the SWOT analysis and research followed by AHP analysis, it can be concluded that the recommended strategic priority is to increase the quantity of human resources, conduct training, education and training in an effort to improve employee performance, increase facilities and infrastructure, increase the budget so that the completeness of the pharmaceutical supply inventory can always be maintained , the determination of the Director of Sanjiwani Regional Hospital of Gianyar Regency for pharmaceutical care /pharmaceutical care activities and the need for evaluating the performance of pharmaceutical services in the Sanjiwani Regional Hospital of Gianyar Regency." @default.
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- W3036300871 date "2020-06-18" @default.
- W3036300871 modified "2023-09-27" @default.
- W3036300871 title "STRATEGY FOR PHARMACEUTICAL INSTALLATION DEVELOPMENT SERVICES IN SANJIWANI REGIONAL GENERA DISTRCT HOSPITAL ON GIANYAR" @default.
- W3036300871 doi "https://doi.org/10.1234/ijsegce.v3i1.132" @default.
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