Matches in SemOpenAlex for { <https://semopenalex.org/work/W3040762452> ?p ?o ?g. }
Showing items 1 to 93 of
93
with 100 items per page.
- W3040762452 abstract "Background: An academic library is defined as the heart of a university, providing a venue for students, lecturers and researchers to advance their knowledge and conduct their research. These institutions should provide learning opportunities for all who choose to use them. The materials in the library are for anyone to use, which is why university libraries are important. This study investigated the gap between postgraduate students’ perception and expectations of the main academic library (Cecil Renaud) at the University of KwaZulu-Natal: Pietermaritzburg campus. Objectives: This study’s objective was to determine the gap between the existence of users’ expectations and perceptions of the quality service. Method: This study employed the quantitative research method, with a survey research design. The study population included postgraduate students in the School of Social Sciences, College of Humanities, at the University of KwaZulu-Natal: Pietermaritzburg campus. Results: The services that have a relatively big gap in agreement between expectations and perceptions are: computers that work well, adequate number of computer workstations and an efficient short loan service, and the library helping the user to stay abreast of developments in their field of interest. On the other hand, services that have a small gap are: a library environment that has sufficient lighting; and staff willing to help, who understand the library service need and who are sufficiently knowledgeable. Conclusion: The study found that there was a gap in almost all the services provided by the Cecil Renaud Main library. For example, with the comprehensive collection, there were not adequate print journals and books. In relation to access to information, the major gaps were re-shelving of journals, missing books and journals, and an inefficient short loan and interlibrary loan service." @default.
- W3040762452 created "2020-07-16" @default.
- W3040762452 creator A5057811553 @default.
- W3040762452 creator A5089740604 @default.
- W3040762452 date "2020-07-09" @default.
- W3040762452 modified "2023-10-01" @default.
- W3040762452 title "The gap between user perceptions and expectations of students at the main library of the University of KwaZulu-Natal: Pietermaritzburg Campus" @default.
- W3040762452 cites W1482992387 @default.
- W3040762452 cites W1484373171 @default.
- W3040762452 cites W1526217029 @default.
- W3040762452 cites W1585050957 @default.
- W3040762452 cites W1589713505 @default.
- W3040762452 cites W1966976937 @default.
- W3040762452 cites W1972227856 @default.
- W3040762452 cites W2008120412 @default.
- W3040762452 cites W2021758958 @default.
- W3040762452 cites W2066921511 @default.
- W3040762452 cites W2092972637 @default.
- W3040762452 cites W2121548936 @default.
- W3040762452 cites W2160495952 @default.
- W3040762452 cites W2169787532 @default.
- W3040762452 cites W2169984551 @default.
- W3040762452 cites W2173266549 @default.
- W3040762452 cites W2328709642 @default.
- W3040762452 cites W2524987229 @default.
- W3040762452 cites W2809466331 @default.
- W3040762452 cites W2892691930 @default.
- W3040762452 cites W4233567100 @default.
- W3040762452 doi "https://doi.org/10.4102/sajim.v22i1.1195" @default.
- W3040762452 hasPublicationYear "2020" @default.
- W3040762452 type Work @default.
- W3040762452 sameAs 3040762452 @default.
- W3040762452 citedByCount "2" @default.
- W3040762452 countsByYear W30407624522021 @default.
- W3040762452 crossrefType "journal-article" @default.
- W3040762452 hasAuthorship W3040762452A5057811553 @default.
- W3040762452 hasAuthorship W3040762452A5089740604 @default.
- W3040762452 hasBestOaLocation W30407624521 @default.
- W3040762452 hasConcept C10138342 @default.
- W3040762452 hasConcept C111472728 @default.
- W3040762452 hasConcept C138885662 @default.
- W3040762452 hasConcept C144024400 @default.
- W3040762452 hasConcept C144133560 @default.
- W3040762452 hasConcept C149923435 @default.
- W3040762452 hasConcept C15744967 @default.
- W3040762452 hasConcept C161191863 @default.
- W3040762452 hasConcept C162853370 @default.
- W3040762452 hasConcept C169760540 @default.
- W3040762452 hasConcept C26760741 @default.
- W3040762452 hasConcept C2777764128 @default.
- W3040762452 hasConcept C2779530757 @default.
- W3040762452 hasConcept C2780378061 @default.
- W3040762452 hasConcept C2908647359 @default.
- W3040762452 hasConcept C41008148 @default.
- W3040762452 hasConcept C509550671 @default.
- W3040762452 hasConcept C71924100 @default.
- W3040762452 hasConceptScore W3040762452C10138342 @default.
- W3040762452 hasConceptScore W3040762452C111472728 @default.
- W3040762452 hasConceptScore W3040762452C138885662 @default.
- W3040762452 hasConceptScore W3040762452C144024400 @default.
- W3040762452 hasConceptScore W3040762452C144133560 @default.
- W3040762452 hasConceptScore W3040762452C149923435 @default.
- W3040762452 hasConceptScore W3040762452C15744967 @default.
- W3040762452 hasConceptScore W3040762452C161191863 @default.
- W3040762452 hasConceptScore W3040762452C162853370 @default.
- W3040762452 hasConceptScore W3040762452C169760540 @default.
- W3040762452 hasConceptScore W3040762452C26760741 @default.
- W3040762452 hasConceptScore W3040762452C2777764128 @default.
- W3040762452 hasConceptScore W3040762452C2779530757 @default.
- W3040762452 hasConceptScore W3040762452C2780378061 @default.
- W3040762452 hasConceptScore W3040762452C2908647359 @default.
- W3040762452 hasConceptScore W3040762452C41008148 @default.
- W3040762452 hasConceptScore W3040762452C509550671 @default.
- W3040762452 hasConceptScore W3040762452C71924100 @default.
- W3040762452 hasIssue "1" @default.
- W3040762452 hasLocation W30407624521 @default.
- W3040762452 hasOpenAccess W3040762452 @default.
- W3040762452 hasPrimaryLocation W30407624521 @default.
- W3040762452 hasRelatedWork W1966975529 @default.
- W3040762452 hasRelatedWork W1980685406 @default.
- W3040762452 hasRelatedWork W2019646663 @default.
- W3040762452 hasRelatedWork W2033455249 @default.
- W3040762452 hasRelatedWork W2070725689 @default.
- W3040762452 hasRelatedWork W2160354163 @default.
- W3040762452 hasRelatedWork W2300032333 @default.
- W3040762452 hasRelatedWork W2748952813 @default.
- W3040762452 hasRelatedWork W2899084033 @default.
- W3040762452 hasRelatedWork W4297109642 @default.
- W3040762452 hasVolume "22" @default.
- W3040762452 isParatext "false" @default.
- W3040762452 isRetracted "false" @default.
- W3040762452 magId "3040762452" @default.
- W3040762452 workType "article" @default.