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- W3045571470 abstract "Extant literature has portrayed a negative image of rumor and gossip. Particularly in situations of radical organizational change, such as Mergers and Acquisitions (M&As), rumor and gossip are often considered undesirable byproducts of organizations that ought to be systematically overcome. Despite recent calls from scholars to place more emphasis on the positive characteristics of rumor and gossip, these aspects have remained underdeveloped. This paper explores how rumors and gossip following a merger can be viewed as a resource affecting employees’ reactions to and understanding of organizational change. We draw on the literature of mergers and acquisitions, organizational change and communication to analyze an in-depth case study of a recent merger between two professional services organizations in the United Kingdom. Through 27 interviews with affected employees, we examine how rumor and gossip help employees better deal with and respond to the uncertainty created by the merger. Our findings suggest three ways in which rumor and gossip act as a purposeful and productive resource: responding to shock, decoding information and synthesizing realities. This paper contributes to management literature by recognizing the positive virtues of rumor and gossip and extending knowledge of their roles as a resource during mergers and change. In ways similar to arguments on resistance to change, we draw implications for research and practice in reframing rumor and gossip away from its pejorative assumptions toward being something more generative and integral to the change process itself." @default.
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- W3045571470 date "2020-08-01" @default.
- W3045571470 modified "2023-09-25" @default.
- W3045571470 title "Tapping on the Rumor Mill: Rumor and Gossip as a Resource in Post-Merger Integration" @default.
- W3045571470 doi "https://doi.org/10.5465/ambpp.2020.11759abstract" @default.
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