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• W3048498567 abstract "This article examines whether holistic systems thinking in a performance measurement context can benefit business development and managerial decision-making in innovative companies utilising a business network. A single-case study examines a logistics network entity consisting of multiple companies committed to an open business ecosystem seeking to create new business opportunities and proposes a testbed simulation tool to benchmark three distinct conceptual models. The systemic approach offers both operational and strategic benefits in supporting managerial decision-making to deliver process efficiency and generate customer value. Findings conclude that holistic business perspective governs the complexity of a logistic system via deeper qualitative investigation, while hard systems thinking captures the quantitative details of the system allowing network performance optimisation." @default.
• W3048498567 created "2020-08-18" @default.
• W3048498567 creator A5051761212 @default.
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• W3048498567 date "2020-08-11" @default.
• W3048498567 modified "2023-09-27" @default.
• W3048498567 title "Testbed simulation modelling in an open business ecosystem context – benchmarking logistics network performance" @default.
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• W3048498567 doi "https://doi.org/10.1080/13675567.2020.1806993" @default.
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