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- W3048695355 abstract "The purpose of this paper is to describe a development project in which simulation was used to improve the telephone-based conversations between nurses in an emergency department (ED) and physicians from different specialties taking care of acutely ill patients.A needs analysis consisting of observations and interviews was conducted and a one-day simulation-based interprofessional team training course was developed. Observations of phone conversations pre-course, three and six months after the course were conducted in the clinical setting with 20 participants in each point of time. A 14-item evaluation tool was used to record how many information pieces were communicated.Five courses were conducted for 66 nurses/nurse assistants and 17 physicians. 9 out of the 14 items were reported significantly more after the course. Item that were not reported in the pre-measurement, increased to around 20% reporting three months after the course but then fell to close to 0% again after six months.The patterns of retention and decrease of the effect could be an indicator for norms, values and beliefs held by professions about what constitutes their task." @default.
- W3048695355 created "2020-08-18" @default.
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- W3048695355 date "2020-08-01" @default.
- W3048695355 modified "2023-09-25" @default.
- W3048695355 title "Using simulation to help healthcare professionals relaying patient information during telephone conversations" @default.
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- W3048695355 doi "https://doi.org/10.1016/j.heliyon.2020.e04687" @default.
- W3048695355 hasPubMedCentralId "https://www.ncbi.nlm.nih.gov/pmc/articles/7426574" @default.
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- W3048695355 hasPublicationYear "2020" @default.
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