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• W304899545 abstract "Keywords: Face-to-face Communication, Mass Methods, Effective communication, Team- Briefing, Walking the jobAbstract: This paper emphasizes to the practice of good management at the first-line level. Too often such jobs have been given to those who are technically or professionally competent but who lack interest in people or skills in dealing with them. Are leaders born or made? There is no doubt that - given a certain basic potential - leadership can be developed. Communication is inseparable from leadership. The paper looks at the relevant systems of communication, especially team briefing. This is a system that ensures that each supervisor will get his team together on a regular basis to brief them on progress and policy as well as matters which affect their welfare or development as employees. As the effective supervisor has a stake in good organizational communication, the paper briefly surveys other methods or forms of communication which ought to be of use in an organization.1. IntroductionA supervisor is a member of the first line of management responsible for a work group to a higher level of management. Their task is to get things done through the correct management of the people for whom they are responsible. Supervisors and Foremen are by definition leaders, set apart from and above other employees. It is a strange position in which in your own time you socialize with your colleagues and share their interests and problems, but in company time you are expected to become their 'judge' and 'arbiter.' As soon as you put on the white coat of office you are letting yourself in for a fairly tough ride. As a leader, you will find that much of your time is spent facing the music - dealing with complaints, suggestions, grievances and other enquires. That is exactly why you are there: your employees have a right to complain and enquire, and it is your job to explain and justify to them any decisions which you might make. Should the still continue to carp and criticize, it is probably not you personally or your job that they are unhappy about: it is almost certainly the way in which you are managing your team.The Success of Supervisors depends, primarily, on their ability to communicate to all the people for whom they are responsible first what they need to do and second the importance of doing it. If you are to be a successful supervisor, you must also encourage communication in the opposite direction, so that you can harness the ideas, views and experiences of the people who are actually carrying out the job.2. Why does communication matter?Communication matters for a plethora of reasons:1. Communication failures are costly. For example, in one large organization it was discovered that, out of thirty-five stoppages, no fewer than eighteen were due to failures in communication. The cost of these stoppages could not be measured merely in terms of the hours lost: they upset the whole rhythm of production, lessened cooperation between employees and their supervisors, and created ill- feeling, which always reduces productivity.2. During times of change within an organization, the full benefits of the change can be achieved only where there is an adequate communication system for explaining directly, preferable face-to-face, to the employees what is required of them and why.3. Adequate communication results in greater productivity, because employees direct their work more effectively and cooperate more with their leaders. One city organization has actually monitored staffproductivity and found that there is a significant upsurge after each monthly briefing by management or supervisors.4. You may find that people of good potential are leaving your organization simply because they are unaware of their prospects. Finding and training someone from outside the organization is a costly matter, and it lowers morale among colleagues. In order to avoid such situations, you need to communicate to you subordinates what you think of them and what their futures within the organization are likely to be. …" @default.
• W304899545 created "2016-06-24" @default.
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• W304899545 date "2012-10-01" @default.
• W304899545 modified "2023-09-23" @default.
• W304899545 title "Efficient Communication for Effective Supervisors" @default.
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